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Open nowFirst seen 5 days ago

General Manager- Retail Sales

Hunters International Sdn Bhd123 open roles

Where
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Your applicationOpen nowGeneral Manager- Retail SalesHunters International Sdn Bhd · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

About the Role

A leading diversified conglomerate in Malaysia is hiring a General Manager – Retail Sales Operations to drive revenue growth across dealer networks, direct retail sales, and home appliances (built-in cabinets, wardrobes, kitchen systems, and electrical appliances).

Location: Kuala Lumpur, Malaysia Work Mode: Work from Office Remuneration: RM 15,000 - RM20,000 + Fixed Allowance

Key Responsibilities

1. Strategic Growth & Multi-Channel Expansion:

  • Formulate and execute comprehensive retail channel sales strategies across dealer, direct retail, and appliance channels.
  • Identify market gaps, set channel-specific sales targets, and drive cross-selling strategies across kitchen systems, wardrobes, built-in cabinets, and electrical appliances.
  • Support long-term retail business growth initiatives with management.

2. Dealer & Distribution Network Leadership:

  • Oversee local and international dealer lifecycle management—including recruitment, onboarding, qualification, and performance standards.
  • Improve dealer productivity, conversion, and product mix while developing recovery, restructuring, or exit strategies for underperforming accounts.

3. Direct Retail & Team Management:

  • Lead internal sales teams, channel heads, and sales managers to achieve sales targets.
  • Establish clear KPIs, conduct performance reviews, address capability gaps through coaching/hiring, and optimize lead management to boost sales conversion and closing effectiveness.

4. Kitchen & Electrical Appliances Category Commercials:

  • Drive sales volume, attachment rates, and margins for kitchen and electrical appliances.
  • Increase appliance attachment rates to kitchen and wardrobe sales.
  • Develop sales packages, promotional campaigns, product bundles, and dealer incentive schemes in close collaboration with Product, Procurement, Marketing, and Operations teams.
  • Monitor category performance, margins, inventory movement, and sales effectiveness.

5. Commercial Performance & Profitability:

  • Track overall sales pipelines, revenue trends, category performance, and channel margins.
  • Analyze sales trends, channel performance (dealer vs. direct), category trends, and customer behavior to recommend actionable strategies that boost profitability and sales results.
  • Continuously review pricing models, commission structures, and promotional offers to maximize profitability and align with corporate governance policies.

Requirements

  • Bachelor's Degree in Business, Marketing, Sales, Management, or related field.
  • 10+ years of progressive experience in dealership acquisition, dealership & sales management, or business development, with at least 5 years managing channel sales teams/managers.
  • Fluent in English & Mandarin.
  • Solid track record in dealer/distributor management, retail channel sales, or multi-channel distribution.
  • Strong business acumen across P&L, sales pipeline analysis, margin management, and dealer incentive structures.
  • Exceptional leadership, negotiation, and stakeholder management skills
  • Willing to travel as required.

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