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Open nowFirst seen 5 days ago

Operations Manager (HVAC/ACMV)

Hunters International Sdn Bhd123 open roles

Where
Kuala Lumpur, Malaysia
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Your applicationOpen nowOperations Manager (HVAC/ACMV)Hunters International Sdn Bhd · Kuala Lumpur, Malaysia

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hunters International Sdn Bhd's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

About The Role:

We are seeking an experienced Operations Manager to run the day-to-day operations of our HVAC/ACMV business — covering both project/contract work and ongoing servicing & maintenance contracts. This role is hands-on: overseeing daily technician dispatch, keeping the office back-end running smoothly, and making sure jobs are quoted, scheduled, executed, and billed without things falling through the cracks. We need someone with a technical background who is equally comfortable on the tools, on the phone with a client, and behind a desk managing the numbers.

Key Responsibilities:

Servicing & Maintenance

  • Manage day-to-day dispatch of technicians for servicing, preventive maintenance, and breakdown/callout jobs
  • Plan and maintain the daily/weekly technician schedule, balancing manpower against job load and urgency
  • Track service contract renewals, PM schedules, and ensure SLAs/response times are met
  • Handle escalations from clients on breakdowns or service quality issues
  • Review job sheets, service reports, and spare parts usage submitted by technician

Projects & Contracts

  • Oversee project execution for HVAC/ACMV installation and retrofit works, from award through handover
  • Review technical proposals, quotations, and variation orders before client submission
  • Manage project costing and budgets; accountable for margins on both projects and service contracts
  • Negotiate with subcontractors and suppliers on pricing and deliver

Office & Team Management

  • Oversee office back-end flow: job order processing, invoicing, quotation follow-ups, and documentation
  • Coordinate between office admin staff, technicians, and site engineers to keep information flowing both ways
  • Lead, mentor, and manage performance of technicians, service engineers, and back-office staff
  • Maintain records for compliance, warranty, and audit purposes (service history, job costing, safety documentation)
  • Report regularly to the Business Development Director / CEO on operations, financials, and manpower issues

Key Requirements:

  • Minimum 8–10 years in the HVAC/ACMV industry, with experience across both projects and servicing/maintenance operations
  • Prior experience managing a technician team and daily dispatch/scheduling — not purely project-based background
  • Comfortable managing office administrative flow (job orders, invoicing, documentation), not just field operations
  • Proven track record handling budgets, costing, or P&L for a team or division
  • Strong technical grounding in ACMV systems; able to read drawings and troubleshoot with technicians when needed
  • Diploma/Degree in Mechanical Engineering, Building Services, or related field
  • Strong organizational, client-facing, and people management skills

Working Location:

Kuchai Lama, Kuala Lumpur

Remuneration:

RM 6,500 - RM 10,000

Consultant In-charge:

Dayna | [email protected]

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