The posting
Program: HELP One, Building C | 314 Hinsdale Street, Brooklyn, NY 11207 Position Overview As a Case Manager with HELP USA, you’ll provide case management and crisis intervention services to residents in one of our supportive permanent housing programs with a goal of promoting independent living skills, increased housing stability, and well-being. HELP One Building C provides supportive services to 48 formerly homeless single adults. Duties/Responsibilities
Provide initial/annual assessments for single adult residents, provide service plan development, case management, supported referrals, and on-going support to assist tenants to develop skills and achieve personal goals associated with housing stability and well-being. Document all services delivered with and on behalf of the tenants in AWARDS. Ensure all data collected in AWARDS is accurate and entered in a timely manner. Serve as a liaison and advocate with medical, mental health and substance abuse providers. Develops linkages with community programs to support the identified needs of tenants including, but not limited to, education/training, employment, mental health substance abuse, medical, rental assistance, financial issues, etc. Assist tenants overcome barriers that may affect the timely submission of monthly rent. Work with property management to support tenants in all aspects of maintaining permanent housing. Escort residents to appointments as needed (i.e. HRA, HPD, etc.)
Education/Qualifications
Bachelor’s Degree in Social Work, Counseling, Psychology, Human Services, or a related field required. Minimum of seven (7) years’ experience in delivering intensive case management. Experience in working with homeless populations, especially single adults with SMI (Severe Mental Illness), SUD (Substance Use Disorder) and Housing First model preferred. Knowledge of AWADS a plus. Computer literate specifically with Microsoft applications required. Bilingual a plus. Disclaimer: May be required to perform other related duties as assigned.



