The posting
Restaurant Supervisor
We are seeking a friendly and attentive Restaurant Supervisor to provide excellent service by taking orders, delivering food and beverages, and ensuring guests have an enjoyable dining experience. This role requires strong communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment. The ideal candidate is guest-focused and passionate about hospitality.
Key Responsibilities
- Estimates food and beverage costs and requisitions or purchases supplies.
- Maintains operating cost records.
- Monitors budget to ensure efficient operation.
- Confers with food preparation and other personnel to plan menus and related activities such as dining room, bar, and banquet operations.
- Inspects food and food preparation to maintain quality standards and sanitation regulations.
- Investigates and resolves food quality and service complaints.
- Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.
- Requests identification from customers when legal age is questioned. Manages and oversees general operations on a day-to-day basis.
- Writes schedules for dining room staff.
- Performs and analyzes various daily and monthly reports including budgets, sales forecasts and operating reports.
- Monitors food costs and labor costs and takes corrective actions if necessary.
- Provides and coordinates training and development program for all staff.
- Monitors employee performance and participates in annual employee performance reviews.
- Receives, reviews and acts upon complaints received from guests. Ensures all safety and sanitation guidelines are followed
Education & Experience
Hotel experience is always a plus! Applicants should have:
- Three to five years of restaurant management experience with proven skills in successful cost and labor controls
What You’ll Need to Succeed
- Eligible to work in the United States
- Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
- Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
- Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
- A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.
This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.
Our Associates Love
- Career growth opportunities across our nationwide portfolio
- Flexible scheduling
- Access up to 40% of your earned wages before payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full healthcare benefits: medical, dental, and vision
- 401(k) with guaranteed 4% match and no vesting period
- Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
