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Open nowPosted yesterday

CREDIT OPERATION EXECUTIVE

iaceiz.fa.ocs.oraclecloud.com/CX_11,920 open roles

Where
Surat, Gujarat, India
Work mode
On site
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Your applicationOpen nowCREDIT OPERATION EXECUTIVEiaceiz.fa.ocs.oraclecloud.com/CX_1 · Surat, Gujarat, India

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. iaceiz.fa.ocs.oraclecloud.com/CX_1 postings stay open a median of 3 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

iaceiz.fa.ocs.oraclecloud.com/CX_1 median: 3 days open

The posting

Job Description

Digitide Solutions Limited seeks a diligent Credit Operation Executive to join our CLM Domestic BFSI – Manpower Back Office team. You will act as the primary liaison for credit‑related inquiries, oversee transaction validation, coordinate with internal and external partners, and uphold compliance standards while delivering a seamless customer experience.

Responsibilities

  • Receive and acknowledge inbound credit inquiries via phone, email, and chat.
  • Validate and process credit applications, amendments, and closures in accordance with policy.
  • Investigate and resolve discrepancies, escalations, and exceptions promptly.
  • Maintain accurate records in the credit management system and ensure data integrity.
  • Communicate status updates and required documentation to customers and internal teams.
  • Collaborate with risk, underwriting, and collections departments to facilitate smooth workflows.
  • Prepare daily, weekly, and monthly operational reports for management review.
  • Identify process improvement opportunities and suggest automation enhancements.
  • Ensure compliance with regulatory and internal audit requirements.
  • Provide training and guidance to junior staff on credit operation best practices.

Qualifications

  • Bachelor’s degree in Finance, Business Administration, or related field.
  • 2+ years of experience in credit operations, loan processing, or customer care within BFSI.
  • Strong knowledge of credit policies, KYC, and regulatory guidelines.
  • Excellent communication and interpersonal skills.
  • Proficiency with MS Office and credit management software (e.g., SAP, Oracle).
  • Detail‑oriented with strong analytical and problem‑solving abilities.
  • Ability to work under pressure and meet tight deadlines.
  • Team player with a proactive attitude toward continuous improvement.
  • Fluent in English; additional regional language proficiency is a plus.
  • High level of integrity and commitment to data confidentiality.
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