Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 5 days ago

Customer Care Executive

iaceiz.fa.ocs.oraclecloud.com/CX_11,891 open roles

Where
Kolkata, West Bengal, India
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Care Executiveiaceiz.fa.ocs.oraclecloud.com/CX_1 · Kolkata, West Bengal, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on iaceiz.fa.ocs.oraclecloud.com/CX_1's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. iaceiz.fa.ocs.oraclecloud.com/CX_1 postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 5 days ago

iaceiz.fa.ocs.oraclecloud.com/CX_1 median: 2 days open

The posting

Job Description

As a Customer Care Executive, you will play a vital role in our organization's customer service operations. Your primary responsibility will be to engage with customers seeking home and personal loans, providing them with the necessary information and support. You will be the first point of contact, ensuring a positive and efficient customer experience. Your role will involve setting up meetings with our Mahindra field team to facilitate document collection, thus contributing to a seamless loan process.

Responsibilities

  • Act as the primary point of contact for customers seeking home and personal loans, providing timely and accurate information.
  • Schedule and coordinate meetings with the Mahindra field team for document collection, ensuring a smooth process.
  • Maintain a high level of customer satisfaction by promptly addressing inquiries and concerns.
  • Build and maintain strong relationships with customers, fostering a positive brand image.
  • Stay updated with loan products, policies, and procedures to provide accurate advice to customers.
  • Handle customer inquiries and complaints, offering effective solutions and ensuring a high level of service.
  • Collaborate with internal teams to ensure a seamless loan application and approval process.
  • Maintain accurate records of customer interactions and document collection activities.
  • Provide regular feedback to the management team on customer trends and preferences.
  • Assist in developing and implementing customer service strategies to enhance the overall customer experience.

Qualifications

  • A high school diploma or equivalent qualification is required.
  • Previous experience in a customer service or call center role is preferred.
  • Excellent communication skills, both verbal and written, with the ability to engage and build rapport with customers.
  • Strong organizational skills and attention to detail to manage multiple tasks and customer interactions.
  • Proficiency in using Microsoft Office suite and other relevant software.
  • Ability to work independently and as part of a team, demonstrating a positive and collaborative attitude.
  • Excellent time management skills and the ability to prioritize tasks effectively.
  • A customer-centric approach with a focus on delivering exceptional service.
  • Willingness to learn and adapt to new processes and technologies.
  • A positive and professional demeanor, representing the company's values and brand.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against iaceiz.fa.ocs.oraclecloud.com/CX_1's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on iaceiz.fa.ocs.oraclecloud.com/CX_1's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    iaceiz.fa.ocs.oraclecloud.com/CX_1's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.