Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 57 days ago

Client Servicing - Secure Login Assistance Associate I

ibgllc180 open roles

Where
Mumbai, Maharashtra, India
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowClient Servicing - Secure Login Assistance Associate Iibgllc · Mumbai, Maharashtra, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ibgllc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 57 days ago

The posting

IBKR is looking for motivated, analytical and methodical individuals with a financial services industry background and professional demeanour to join an exciting team that is helping to shape one of the world's strongest trading and brokerage brands.   The ideal candidate will be friendly, enjoy helping clients, and be comfortable with new and changing technologies.   Your Responsibilities:

Handling client inquiries about IBKR's security system via phone, chat and tickets. Problem management with a focus on security protocols and practices. Assisting clients in configuring and using IBKR's two-factor authentication smartphone app. Identification and escalation of issues pertaining to the secure login of clients using IBKR's smartphone app.

Qualification and Experience:

Good mastery of Windows and/or macOS computer systems and basic office applications. Experience and advanced user knowledge of iOS and Android smartphone operating systems. Excellent understanding of apps and smartphones. Previous experience in a client service role. Languages: fluency in English. Any additional language is a plus.

Required Skills:

Excellent and demonstrable client service skills Navigating multiple computer applications while interacting with clients. Analytical approach to problem-solving. Ability to engage and maintain a conversation with clients Ability to learn and adapt to new information and technology platforms Personality: Self-confident, open, extroverted, good communication skills, flexible and able to work independently in a team-oriented environment.

Company Benefits & Perks: 

Competitive salary package. Performance-based annual bonus (cash and stocks). Group Medical & Life Insurance. Modern offices with free amenities & fully stocked cafeterias. Monthly food card & company-paid snacks. Hardship/shift allowance with company-provided pickup & drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings.

* Depending upon the shifts. **The benefits package is subject to change at the management's discretion.  

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ibgllc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ibgllc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ibgllc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.