Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Analista de Nómina

IBM2,541 open roles

Where
Bogota, CO
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAnalista de NóminaIBM · Bogota, CO

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on IBM's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.6% of postings close within 7 days. Measured by our own scanner across the market. IBM postings stay open a median of 7 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.6%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted yesterday

IBM median: 7 days open

The posting

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

As a Process Delivery Specialist in Service Operations, you will ensure day-to-day service delivery runs smoothly and complies with operational metrics and quality standards. You will collaborate with the operations team to implement process improvements, ensuring consistent and efficient service delivery.

Your primary responsibilities will include:

• Deliver Day-to-Day Service: Ensure smooth service delivery, meeting operational metrics and quality standards by performing tasks according to established processes and procedures.

• Communicate with External Customers: Effectively communicate with external customers, addressing their needs and concerns in a timely and professional manner.

• Implement Process Improvements: Collaborate with the operations team to identify areas for improvement and implement changes that enhance service delivery efficiency and consistency.

• Support Transformation Initiatives: Contribute to transformation initiatives under the guidance of senior team members, focusing on continuous improvement and service excellence.

• Work Flexibly: Demonstrate flexibility to work in various shifts as needed to meet business requirements.

• Exposure to Service Operations: Familiarity with day-to-day service delivery processes and procedures, including operational metrics and quality standards.

• Experience Working with External Customers: Understanding of effective communication techniques for addressing customer needs and concerns in a timely and professional manner.

• Basic Knowledge of Process Improvement: Exposure to identifying areas for improvement and implementing changes to enhance service delivery efficiency and consistency.

• Familiarity with Transformation Initiatives: Basic understanding of contributing to initiatives focused on continuous improvement and service excellence under guidance.

• Experience with Flexible Work Arrangements: Ability to adapt to working in various shifts as needed to meet business requirements.

• Exposure to Quality Standards: Familiarity with operational metrics and quality standards in a service operations environment, including understanding of key performance indicators and service level agreements.

• Basic Knowledge of Process Analysis: Exposure to analyzing processes and identifying areas for improvement, including understanding of workflow optimization and efficiency gains.

• Familiarity with Customer Service Tools: Basic understanding of tools and systems used to manage customer interactions, including ticketing systems and customer relationship management software.

Una carrera en IBM Consulting se construye sobre relaciones duraderas con clientes y una estrecha colaboración a nivel global. Trabajarás con empresas líderes de múltiples industrias, ayudándolas a avanzar en sus procesos de adopción de nube híbrida e inteligencia artificial. Con el respaldo de nuestros socios estratégicos, la sólida tecnología de IBM y Red Hat, contarás con las herramientas necesarias para impulsar cambios significativos y acelerar el impacto para nuestros clientes. En IBM Consulting, la curiosidad impulsa el éxito. Se te animará a desafiar lo establecido, explorar nuevas ideas y crear soluciones innovadoras que generen resultados reales. Nuestra cultura de crecimiento y empatía se enfoca en tu desarrollo profesional a largo plazo, valorando tus habilidades y experiencias únicas.

Como Especialista en Implementación de Procesos dentro de Operaciones de Servicio, es responsable de garantizar que la implementación diaria de servicios funcione sin inconvenientes y cumpla con los indicadores operativos y los estándares de calidad. Colabora con el equipo de operaciones para implementar mejoras en los procesos, asegurando una implementación de servicios consistente y eficiente.

Las principales responsabilidades incluyen:

• Implementación del servicio diario: Garantizar una implementación fluida de los servicios, cumpliendo con los indicadores operativos y los estándares de calidad al realizar las tareas según los procesos y procedimientos establecidos.

• Comunicación con clientes externos: Comunicarse de manera efectiva con los clientes externos, atendiendo sus necesidades y preocupaciones de forma oportuna y profesional.

• Implementación de mejoras en procesos: Colaborar con el equipo de operaciones para identificar áreas de mejora e implementar cambios que optimicen la eficiencia y consistencia en la implementación de servicios.

• Apoyo en iniciativas de transformación: Contribuir a las iniciativas de transformación bajo la orientación de miembros senior del equipo, enfocándose en la mejora continua y la excelencia en el servicio.

• Flexibilidad laboral: Demostrar flexibilidad para trabajar en diferentes turnos según sea necesario para cumplir con los requisitos del negocio.

• Experiencia con Operaciones de Servicio: Conocimiento de los procesos y procedimientos diarios de implementación de servicios, incluyendo métricas operativas y estándares de calidad.

• Gestión de la Comunicación con Clientes Externos: Comprensión de técnicas efectivas para atender las necesidades y preocupaciones de los clientes de manera oportuna y profesional.

• Aptitud para la Mejora de Procesos: Conocimiento básico en la identificación de áreas de mejora e implementación de cambios para incrementar la eficiencia y consistencia en la implementación de servicios.

• Destreza en Iniciativas de Transformación: Conocimiento básico sobre cómo contribuir a iniciativas orientadas a la mejora continua y la excelencia en el servicio, bajo supervisión.

• Familiaridad con Arreglos de Trabajo Flexibles: Capacidad para adaptarse a diferentes turnos según sea necesario para cumplir con los requisitos del negocio.

• Experiencia con estándares de calidad: Conocimiento de métricas operativas y estándares de calidad en entornos de operaciones de servicios, incluyendo la comprensión de indicadores clave de desempeño y acuerdos de nivel de servicio.

• Gestión de análisis de procesos: Experiencia en el análisis de procesos e identificación de áreas de mejora, incluyendo la optimización de flujos de trabajo y la obtención de eficiencias.

• Aptitud para herramientas de servicio al cliente: Conocimiento básico de herramientas y sistemas utilizados para gestionar interacciones con clientes, incluyendo sistemas de gestión de incidencias y software de gestión de relaciones con clientes.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against IBM's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on IBM's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    IBM's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.