The posting
We’re looking for a hands-on PAT Test Engineer to join our field-based team, carrying out PA testing, preventative maintenance and minor repairs on industrial cleaning equipment at customer sites.
This is a varied role that combines technical expertise with customer service. You’ll be responsible for ensuring equipment is safe, compliant and operating effectively, while building strong relationships with customers and representing the business professionally on-site.
This role is known as a Technical Services Engineer internally.
Whether you’re already experienced in field service engineering or looking to develop your skills further, we’ll provide ongoing training, mentoring and opportunities to grow your career.
What You'll Be Doing
- Carrying out PA testing and planned preventative maintenance on industrial cleaning equipment.
- Completing minor repairs and basic fault-finding on electrical and mechanical components.
- Ensuring equipment meets compliance and safety standards.
- Clearly identifying and isolating any equipment that fails testing.
- Updating service records and test results accurately using our service management system.
- Communicating with customers about completed work, findings, and recommendations.
- Planning your daily workload to ensure all scheduled visits are completed efficiently.
- Working closely with Scheduling and Engineering teams to deliver excellent customer service.
- Maintaining van stock and ensuring your company vehicle remains safe and roadworthy.
- Following all customer site procedures and health & safety requirements.
Requirements
- Experience in field service, maintenance, PA testing, or a similar engineering role is desirable but training will be delivered
- Basic electrical and mechanical fault-finding and repair skills.
- Strong problem-solving ability and attention to detail.
- Good communication and customer service skills.
- Confidence using IT systems to record service activity.
- A full UK driving licence.
Benefits
- Competitive salary
- Private healthcare
- 21 days annual leave plus bank holidays
- Enhanced workplace pension scheme
- Access to our discount and wellbeing portal, ICE Cube
- Life assurance which is 2x annual salary
- Bonus payment of £100.00 following 5 years’ service then an additional £25.00 for each subsequent year of service e.g. £125.00 following 6 years’ service
- Holiday buy back scheme
With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. We are not only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments.
At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business, and this position would suit someone who likes to hit the ground running and has a drive for success.
How we do it:
But we’re still growing, and that’s why we need you.
ICE is an equal-opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at ICE are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
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