Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 51 days ago

Senior Engineer, Data Center Operations

ICE279 open roles

Pay
$103,000 – $135,000 a year
Where
Chicago, Illinois, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Engineer, Data Center OperationsICE · Chicago, Illinois, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ICE's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ICE postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 51 days ago

ICE median: 2 days open

The posting

Job Purpose

The Senior Data Center Operations Engineer (SDCOE) is primarily responsible in ensuring that all activities carried out in the Data Center & Access Center’s conform to Data Center Procedures and industry best practice. The SDCOE will carry out Data Center works as directed, these works could be project based or tasks received via incident management or workflow management tools. In all cases the SDCOE will ensure that Change Control rules are followed and support documentation is appropriate and correct.

The role will also be responsible for advising and instructing Operations Engineers as required and offering guidance on installation practices and fault finding as needed, on site management of colocation clients and third parties, ensuing security process is followed and maintained, ensuring all work activity is captured and updates entered into the Data Center management tool, or into the workflow management/incident management tool, Service Now.

The SDCOE will also support and execute Data Center capacity management for cables and hardware on behalf of the Data Center Engineering & Operations team such that each item is recorded in a central database/spreadsheet with details on configuration item type (e.g. hardware manufacturer, model, specification), location, associated project, purchase order and total number of items available. This will be done for ICE and ICE colocation customers.

Responsibilities

  • Support the Data Center Engineers and act as an escalation point for the Team
  • Maintain access control lists and check access reports daily
  • Maintain the ‘process and procedure’ documentation relating to all aspects of data Center operations
  • Ensure up to date shift logs are kept at all times
  • To provide holiday and sickness cover at short notice and be flexible in their working patterns to maintain SLA’s
  • Installation, relocation and recovery of Network, Server and Storage hardware to manufacturer standards and industry best practice.
  • Repair of hardware to major component level (e.g. hard disk, NIC card, memory) across a broad range of vendor equipment.
  • Execution of all work to Data Center work process & procedure.
  • Manage the goods in/out process for individual site storage facility and keep full records as directed for all incoming/outgoing assets and a full availability list of all items in storage.
  • Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc.).
  • Carry out daily checks to ensure security and access policies are being adhered to and Data Center cleanliness is maintained.
  • Ensure recorded details of all hardware installations, moves or changes are correct.
  • Ensure that all records are updated following any installations, moves or changes
  • Control Data Center stocks (copper/fibre patch leads, patch panels, connectors etc.) and report appropriately.
  • Regularly audit the Data Centers & Data Center records
  • Produce reports on Daily & Monthly activity

Knowledge and Experience

  • Experience supervising a team of Data Center Engineers
  • 5+ years’ experience working in Data Center environments
  • Bachelor’s degree or equivalent work experience in Computer Science, Engineering, or related discipline
  • Pro-active and flexible with ability to work either as part of a team or as an individual
  • Effective written and verbal communication at all levels
  • Experience of hardware manufacturer installation standards and knowledge of copper and fibre cabling installations and standards, with preference given to the following qualifications;Certified Data Center Technician CDCTP HP Accredited Platform Specialist Systimax Installation & Maintenance ND3361 Corning NPI Membership
  • Basic network knowledge and good experience of a broad range of IT hardware; HP, Dell, Nokia, Ciena, Cisco, Juniper and Arista.
  • Understanding of IP networks
  • Experience of working in an ITIL controlled environment with knowledge of Change Control, Incident Management & Problem Management processes.
  • Good experience using Microsoft Office and CRM databases
  • Ability to prioritise effectively
  • Ability to manage 3rd party contract staff/companies working within the DC
  • Strong attention to detail
  • Desire to learn and progress within the organization
  • Excellent time management skills

#LI-JM1

Illinois Base Salary Range

The expected base salary for this role, if located in Illinois, is between $103,000 - 135,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ICE's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ICE's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ICE's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.