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Open nowPosted 7 hours ago

Team Lead, Product Operations, Reference Data

ICE341 open roles

Where
Singapore
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Your applicationOpen nowTeam Lead, Product Operations, Reference DataICE · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ICE's own form.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ICE postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 7 hours ago

ICE median: 1 days open

The posting

Job Purpose

We are looking for a qualified team leader to manage our team and provide effective guidance. Team Leader will be responsible for supervising, managing and motivating team members on a daily basis.

As a team leader, you will be the contact point for all team members and an effective communication would be a key skill set. You should also be able to act proactively to ensure smooth team operations and effective collaboration with teams located globally. You should lead by setting a good example and engage the team to achieve goals.

Responsibilities

  • Team Lead is accountable for end‑to‑end reference data delivery, ensuring accuracy, completeness, and timeliness across Equity asset class.
  • Oversee creation, validation, and maintenance of reference data (instrument static data, exchange details, identifiers, classifications) across internal platforms
  • Ensure high‑quality data delivery to downstream consumers such as pricing, index operations, and other reporting systems
  • Manage SLA adherence and data readiness for market openings, IPOs, corporate actions, and index changes
  • Lead, coach, and develop a team of enthusiastic analysts and build a cohesive unit.
  • Allocate work, monitor productivity, and balance volumes across BAU and event‑driven workloads.
  • Conduct performance reviews, goal setting, training, and succession planning.
  • Foster a strong quality, control, and ownership mindset within the team.
  • Ensure compliance with internal policies, audit requirements, and regulatory standards.
  • Review root cause analysis (RCA) for data incidents and ensure corrective actions are implemented and tracked.
  • Serve as point of contact for all the stakeholders like product team, Business Analysis team, Client support team and others.
  • Identify opportunities to streamline, standardize, and automate reference data workflows
  • Partner with technology teams to define functional requirements, UAT scenarios, and post‑implementation validation.
  • Drive reduction in manual touchpoints, error rates, and processing times.
  • Support strategic initiatives like coverage expansions, adding new data items etc.

Knowledge and Experience

  • Bachelor’s degree in one of the following:Finance Business Administration Economics Accounting Statistics / Engineering (acceptable with strong markets experience)
  • Post‑graduate qualifications (preferred, not mandatory)MBA (useful for senior or regional team lead roles) Master’s in Finance / Financial Engineering
  • 8+ years experience in:Equity Operations Reference / Instrument Data Securities Services Trade lifecycle or post‑trade operations
  • 2+ years in a people‑management or lead role:Managing analysts / associates Handling escalations, performance reviews, and coaching
  • Strong exposure to:Equity instruments (cash equities, ETFs, ADRs) Corporate actions impact on static data Market identifiers (ISIN, SEDOL, CUSIP, Ticker)
  • Core Functional & Technical Skills:Equity & Reference Data Knowledge End‑to‑end instrument data lifecycle Market data sourcing & validation (exchanges, vendors) Experience with corporate actions, listings, suspensions
  • Controls & Risk Mindset:Operational risk Data quality controls Audit & regulatory readiness
  • Proven people leadership:Coaching, mentoring, attrition management Handling multi‑cultural teams (often Singapore + offshore)
  • Stakeholder management:Product Team, Client Services team, Challenge resolution team, vendors Clear communication with global counterparts
  • Process improvement & automation mindset:Driving efficiency in the process Experience partnering with tech or AI initiative
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