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Open nowPosted 6 days ago

Junior Support Engineer

ICT Roeselare

Where
Kortrijk, Belgium
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Your applicationOpen nowJunior Support EngineerICT Roeselare · Kortrijk, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ICT Roeselare's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 6 days ago

The posting

Onze klant is actief in IT-dienstverlening en ondersteunt bedrijven bij hun dagelijkse IT-behoeften. Vanuit een gespecialiseerd servicedeskteam zorgen ze ervoor dat gebruikers snel geholpen worden en hun IT-omgeving optimaal blijft functioneren. Je komt terecht in een groeiend team waar samenwerking, kennisdeling en persoonlijke ontwikkeling centraal staan.

Jobomschrijving

  • Je ondersteunt gebruikers via telefoon, e-mail en tickets bij uiteenlopende IT-problemen.
  • Je helpt bij issues rond Microsoft 365, Windows, printers, netwerken en andere IT-toepassingen.
  • Je beheert gebruikersaccounts, mailboxen, domeinen en DNS-records.
  • Je registreert, documenteert en volgt tickets nauwkeurig op en denkt mee over betere kennisartikelen.
  • Je analyseert problemen zelfstandig en schakelt tijdig een collega van de tweede lijn in wanneer nodig.
  • Je beschikt over een bachelor of een graduaat met een eerste werkervaring
  • Je hebt een praktische basiskennis van IT en bent vertrouwd met Windows en bij voorkeur Microsoft 365.
  • Je communiceert vlot, stelt vragen wanneer nodig en durft initiatief te nemen.
  • Je denkt analytisch, gaat gestructureerd op zoek naar oplossingen en weet wanneer je moet escaleren.
  • Je hebt een basiskennis Frans en interesse in een MSP-omgeving, waar je IT-ondersteuning biedt aan verschillende klanten.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against ICT Roeselare's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ICT Roeselare's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ICT Roeselare's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

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