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Open nowPosted 27 days ago

Sales Manager – AI & Contact Center Solutions

idt107 open roles

Where
Guatemala City
Work mode
Hybrid
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Your applicationOpen nowSales Manager – AI & Contact Center Solutionsidt · Guatemala City

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Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 27 days ago

The posting

Net2phone is seeking an AI Agent Sales Lead to drive the go-to-market strategy and revenue growth of its new AI Agent product. This role combines strong commercial leadership with a solid understanding of artificial intelligence and conversational technologies.

The ideal candidate will build and lead a specialized sales team, define the sales strategy for this new product line, and act as a subject-matter expert who can credibly speak to prospects and partners about AI-driven customer engagement.

Key Responsibilities:

  • Lead, coach, and grow a sales team dedicated to selling the AI Agent product across phone, chat, and other supported channels.
  • Define and execute the go-to-market and sales strategy for AI Agent, including pricing positioning, target segments, and sales playbooks.
  • Set individual and team sales targets, track pipeline health, and report on performance against revenue goals.
  • Act as a product and AI subject-matter expert in customer and partner conversations, presentations, and demos.
  • Translate the AI Agent products technical capabilities (natural language processing, conversational AI, automation) into clear business value for prospects.
  • Collaborate closely with Product, Marketing, and Customer Success teams to align messaging, gather market feedback, and refine the product roadmap.
  • Develop training materials and enablement programs to ensure the sales team can effectively position AI Agent against competitors.
  • Build and manage a pipeline of enterprise and mid-market prospects, including direct involvement in complex or strategic deals.
  • Monitor market trends in conversational AI and customer experience automation to keep the sales approach current and competitive.
  • Establish KPIs and reporting cadences for the AI Agent sales function and present results to senior leadership.

We Offer:

  • Competitive salary
  • Bonuses
  • A great and positive workplace
  • Parking Subsidy
  • Life and Medical Insurance
  • Benefits and Discounts
  • Growth opportunities
  • Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
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