The posting
The Logistics Account Executive, Trainee is responsible for mastering IEL’s foundational sales, operations, and customer service processes through a structured training program, then applying these skills to build and manage a personal book of business. This role combines training, sales prospecting, operational execution, and customer relationship management to prepare for advancement to a Logistics Account Executive II (Tier 2).
What You’ll Do:
Training & Development
- Actively participate in IEL’s new hire training program, focusing on foundational sales, operations, and customer service skills.
- Apply feedback from Sales Management and peers to continuously improve performance.
- Utilize IEL Training resources to increase independence in task execution.
Sales Prospecting & Business Development
- Meet outbound calls and talk time daily metrics, including prospecting and check calls.
- Build a personal book of business by securing new accounts and initiating long-term customer relationships.
- Negotiate rates and bid on future business, with guidance from managers and mentors.
Operational Execution
- Adhere to IEL’s operational standards and compliance protocols (The IEL Way).
- Perform essential operational tasks, including: Building and posting loads Carrier sales and setup Dispatch and check calls Customer invoice review and AR follow-up
- Collect and file all required paperwork to ensure timely and accurate payment.
- Serve as a resource for new trainees’ post training by demonstrating best practices through call shadowing.
Customer Relationship Management
- Develop and strengthen customer relationships to generate residual and repeat business.
- Identify when relationships require additional attention and engage managers as needed.
- Act as a trusted liaison between customers and carriers, ensuring clear communication and alignment of service expectations.
What You Bring:
- Highschool graduate or equivalent required; post- secondary education in business, sales or logistics preferred.
- Strong work ethic with the ability to stay focused and productive in a goal driven environment.
- Effective problem-solving skills and high level of attention to detail.
- Ability to thrive in a fast pace, constantly evolving setting.
- Self-motivation with a willingness to learn and develop negotiation skills.
- Positive attitude and strong verbal and written communications skills.
- Proficiency in keyboarding and comfort using technology, including Microsoft Office Suite (Word, Excel, Outlook).
- Comfort level working with phone systems and load board software (training provided).
- Previous experience in sales, customer service or logistics is an asset, but not required.
- Willingness to complete and successfully pass IEL’s New Hire Training Program.
Why You'll Love Working Here:
- Base pay, bonus opportunities, competitive commissions, and unlimited earning potential. Ask your recruiter what our top LAE’s earn!
- Paid training with industry experts in the classroom and on the sales floor.
- Be a part of one of the fastest growing logistics companies in the country with career advancement and relocation opportunities.
- A collaborative team environment where your wins are celebrated, and your challenges are shared.
- Team outings, family friendly events, and sales competitions are just some of the ways we show our appreciation.
- Full-time employees enjoy benefits like Medical, Dental, Vision, Life, PTO, 401k, Pet insurance, Legal insurance, Tuition reimbursement, Student loan repayment assistance, Gym reimbursement, and a generous employee referral program!
Your Road to Success Starts Here. Apply Today!
*CO Residents - The starting salary is $50k - $55k along with bonuses and commissions*
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or call 1-888-374-5138 ext. 4.
