The posting
Job Description
As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.
Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.
Truly memorable dining experiences are built on more than great food and beautiful settings, which is why we are looking for an Assistant Restaurant Manager who can lead by example, inspire the team, and deliver consistently high standards of service from the first welcome to the final farewell.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
- Support the day-to-day management of the restaurant and confidently step in for the Restaurant Manager when required
- Lead from the front to deliver refined, consistent service from the first welcome to the final farewell
- Ensure every service moment reflects IHG brand standards and the outlet’s service philosophy
- Supervise, coach, and inspire the team to deliver polished and memorable guest experiences
- Conduct engaging shift briefings and service energisers, keeping the team informed on VIPs, special occasions, and daily highlights
- Maintain a strong floor presence, engaging with guests and handling feedback or concerns with discretion and professionalism
- Drive Guest Love results and ensure service recovery is handled seamlessly and thoughtfully
- Oversee cleanliness, safety, and presentation of the outlet to luxury standards at all times
- Support stock control, ordering, and cost management in line with budgets and operating procedures
- Drive upselling, team incentives, and overall outlet performance with a focus on quality and value
- Ensure full compliance with health, safety, hygiene, and responsible business standards
- Actively support sustainability initiatives and IHG Green Engage practices
- Take on ad-hoc operational responsibilities to ensure flawless service delivery
What We need from you:
- Previous supervisory experience in an à la carte restaurant within luxury hotel environment
- A confident, hands-on leadership style with strong communication and people skills
- Solid understanding of service operations, guest experience, and basic financial controls
- Ability to review service and sales performance and contribute to P&L discussions
- Physically fit to remain on the floor for extended periods, including bending and lifting when required
- Strong literacy skills with a good command of reading, writing, and basic maths
- Flexibility to work evening shifts, weekends, and public holidays
- Full compliance with local food safety and alcohol service regulations
- A warm, polished, and approachable manner that builds trust with both guests and colleagues
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
