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Open nowPosted 7 days ago

Front Office Agent

IHG2,391 open roles

Where
Jordan
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Your applicationOpen nowFront Office AgentIHG · Jordan
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on IHG's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. IHG postings stay open a median of 15 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 7 days ago

IHG median: 15 days open

The posting

Job Description

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Welcoming guests warmly and creating a positive first impression upon arrival
  • Managing guest check-ins and check-outs efficiently and professionally
  • Providing information about hotel facilities, services, and local attractions
  • Handling guest requests, inquiries, and concerns to ensure a smooth stay
  • Coordinating with other departments to meet guest needs and maintain service standards
  • Creating memorable experiences by anticipating guest needs and going the extra mile

What we need from you

  • Excellent communication skills and a friendly, welcoming personality
  • A passion for hospitality and creating memorable guest experiences
  • Strong customer service skills with the ability to handle guest requests and concerns professional
  • Basic computer skills and the ability to handle guest information and payments accurately
  • Good English communication skills, both written and spoken
  • A flexible attitude toward shifts – you may be required to work nights, weekends, and/or holidays
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
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Why it works

3×

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The numbers game

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With CV Rocket100
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Before you press

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