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Open nowPosted 8 days ago

Customer Service Representative

Imperial Dade186 open roles

Where
Imperial Dade, 807 Joy Road, Columbus, Georgia, United States of America
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Your applicationOpen nowCustomer Service RepresentativeImperial Dade · Imperial Dade, 807 Joy Road, Columbus, Georgia, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Imperial Dade's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

Imperial Brady has a Customer Service Representative role available in Columbus, GA! Join a strong and continuously evolving team that helps our business grow. If you’re looking for your next opportunity, Imperial Brady is a great place to take that next step.    The Customer Service Representative will interact with customers and sales representatives via phone call and email, process orders, and provide information in response to customers’ inquiries. Employees are responsible for entering and processing customer orders efficiently and accurately. Team members will receive orders in a variety of formats (telephone, fax, email, data import) and enter and process those into our software system.   The schedule for this position is on-site, Monday through Friday, from 8:00 am until 5:00 pm.   You will:

Answer phones in a polite, professional, and courteous manner Use data entry skills to accurately enter order information into computer Contact Sales Reps to clarify order requests Review previous order history to clarify ambiguity of order requests Verify data by comparing it to source documents Perform quality control and notify appropriate party if an order issue arises Generate Order Acknowledgments Address potential problems in processing Re-distribute requests to different departments Develop understanding of Imperial Dade products and commonly used acronyms Meet production and accuracy standards Other duties as assigned

You have:

High school diploma, GED, or equivalent Customer service experience Proficiency in MS Office and familiarity with using other software Data entry experience Excellent communication skills An eager attitude to help others

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