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Open nowPosted 11 days ago

Sales Support Specialist

Inbank20 open roles

Where
Praha, Prague, Czech Republic
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Your applicationOpen nowSales Support SpecialistInbank · Praha, Prague, Czech Republic
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Inbank postings stay open a median of 25 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 11 days ago

Inbank median: 25 days open

The posting

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

We’re looking for a Sales Support Specialist to join our Czech Sales team in Prague.

In this role, you’ll play an important part in supporting our Sales Managers and ensuring smooth day-to-day cooperation with our merchant partners. You’ll help keep sales processes running efficiently, maintain accurate and up-to-date information in our systems, and contribute to a positive and seamless partner experience.

If you enjoy working with people, have a keen eye for detail, and are interested in building your experience in sales and partner relations, we’d love to hear from you.

What you’ll be doing

  • Provide day-to-day support to our merchant partners and Sales team, managing partner requests and ensuring smooth cooperation and a positive partner experience.
  • Coordinate the onboarding of new merchant partners, including pre-onboarding checks, registrations and setting up partner profiles, stores, user access and products in our systems.
  • Guide and train partners on our products and processes, preparing relevant training materials and supporting partner activation and reactivation initiatives.
  • Prepare and review monthly sales reports, partner invoices and cooperation agreements, while maintaining accurate and up-to-date partner records and documentation.
  • Collaborate with teams across departments and markets to resolve partner queries, integration challenges and system-related issues.
  • Manage ongoing updates to partner information, product configurations and user access.
  • Identify opportunities to improve workflows and contribute to testing and implementing new processes and operational improvements.

What will help you succeed in this role

  • 1–3 years of relevant experience in sales support, sales administration, partner support or a similar role.
  • Interest in sales processes and the ability to work effectively with different stakeholders.
  • A confident and proactive communication style, with the ability to build strong relationships with partners and colleagues.
  • Strong problem-solving skills, a solution-oriented mindset and a keen eye for detail.
  • Confidence in working with different systems and strong Microsoft Office skills, particularly in Excel.
  • Excellent organisational and time management skills, with the ability to handle multiple tasks and priorities in a fast-paced environment.
  • Excellent written and verbal communication skills in both Czech and English.

What you’ll get in return

  • Wellbeing support through the Pluxee benefits card.
  • 5 additional vacation days to give you more time to rest and recharge.
  • A 6-week paid sabbatical after four years at Inbank, recognising your long-term contribution.
  • A dynamic and supportive work environment where you can take ownership, develop your skills and grow professionally.
  • A flexible hybrid working model built on trust, autonomy and accountability.
  • The opportunity to work with talented international colleagues and collaborate across different teams and markets.
  • Regular company and team events to connect, celebrate successes and enjoy time together.

Sounds like a fit?

Apply, and our Recruitment team will be in touch! Not sure if you tick every box but excited about the opportunity? We’d still love to hear from you.

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