The posting
We are seeking an experienced and highly motivatedFood Service Manager to join our team. The ideal candidate will be responsible for overseeing daily food service operations, ensuring excellent food quality and presentation, maintaining health and safety standards, and delivering exceptional customer service.
Responsibilities:
· Recruit, train, supervise, and manage food service employees.
· Prepare employee schedules and ensure adequate staffing coverage for all shifts.
· Manage payroll processing and maintain accurate employee records.
· Ensure that customers receive high-quality food that is properly portioned, presented, and served in a timely manner.
· Monitor daily operations and ensure compliance with food safety, sanitation, and health regulations.
· Conduct regular inspections of work areas, equipment, and food preparation and service areas.
· Monitor food and supply inventory, place orders as needed, and receive and verify deliveries.
· Ensure proper handling and storage of food supplies and other consumables.
· Accurately reconcile cash, credit card transactions, and charge slips.
· Review sales reports and identify the best-performing and most profitable menu items.
· Address and resolve customer concerns and complaints professionally and promptly.
· Coordinatecleaning and maintenance services, including trash disposal, pest control, deep cleaning, and equipment maintenance.
· Assistwith serving customers and processing payments during peak hours to maintain efficient service.
· Ensureall closing procedures are properly completed, including switching off lightsand activating the security alarm system.
· Maintain a clean, organized, safe, and welcoming environment for both customers and employees.
Qualifications:
· Previous experience as a Store Manager, Food Service Manager, Restaurant Manager, or in a related supervisory role.
· Proven experience in managing and leading a team.
· Excellent organizational, administrative, and problem-solving skills.
· Strong leadership and people-management abilities.
· Excellent communication and customer service skills.
· Strong attention to detail and ability to maintain high operational standards.
· Ability to work effectively in a fast-paced environment and remain calm under pressure.
· Strong knowledge of food safety, sanitation, and service standards.
· Willingness to take a hands-on approach and assist the team when operational needs arise.



