Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 11 days ago

Senior Systems & Network Engineer - MSP

infinit-us2 open roles

Where
Cleveland, Ohio, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Systems & Network Engineer - MSPinfinit-us · Cleveland, Ohio, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on infinit-us's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 11 days ago

The posting

About the role

Must currently reside within a 30-mile commuting radius of Cleveland, OH or Warren, OH. This position is not remote and does not offer visa sponsorship.

infinIT is seeking a Senior Systems & Network Engineer who enjoys solving complex technical problems and being the highest-level escalation point. This role is designed for a highly capable engineer who is strong in Windows Server environments and comfortable working across networking, virtualization, and cloud technologies.

You will serve as a senior technical resource within our Service Delivery team, leading escalations, supporting infrastructure projects, and mentoring other engineers. This position requires strong troubleshooting skills, ownership of technical challenges, and the ability to work complex issues to completion.

The Senior Systems & Network Engineer works closely with the Service Delivery Manager and helps strengthen the technical capabilities of the entire Service Delivery team through mentorship, guidance, and technical leadership.

What Success Looks Like in This Role

  • Complex infrastructure issues are resolved efficiently
  • Infrastructure projects are planned and executed successfully
  • Junior technicians grow through mentorship and technical guidance
  • Client environments become more stable, secure, and well-documented

Key Responsibilities

Technical Leadership

  • Serve as the primary escalation point for complex systems and network issues
  • Perform advanced troubleshooting and root cause analysis across server, network, and virtualization environments
  • Take ownership of critical issues and ensure they are resolved completely

Systems & Infrastructure Engineering

  • Design, implement, and support Windows Server environments across client networks
  • Manage virtualization platforms, including Hyper-V and VMware environments
  • Support Microsoft 365 cloud services

Networking

  • Support firewall and switching platforms such as SonicWall, Cisco Meraki, and Ubiquiti
  • Troubleshoot routing, switching, VPN, and connectivity issues

Project Engineering

  • Lead infrastructure projects including server deployments, migrations, network upgrades, and cloud integrations
  • Work with vendors and manufacturers to troubleshoot issues and implement solutions

Telephony Systems

  • Assist with deployment and support of 3CX, Switchvox, Netsapiens, and Microsoft Teams Phone

Documentation & Standards

  • Maintain accurate documentation within our documentation platform
  • Contribute to technical standards and best practices across client environments

Technical Experience

Required

  • 5+ years in Windows Server/network engineering, ideally in an MSP or SMB IT environment
  • Experience with Microsoft 365
  • Experience with Hyper-V and VMware virtualization

Preferred

  • Experience supporting SonicWall, Cisco Meraki, or Ubiquiti networking equipment
  • Experience supporting VoIP systems
  • Experience working in a Managed Services Provider (MSP) environment
  • Experience with Azure infrastructure
  • Experience with ConnectWise and Datto RMM is a plus
  • Experience using AI-assisted tools for scripting, documentation, or troubleshooting workflows

Certifications (Preferred but Not Required)

  • CompTIA Network+, Security+
  • Windows Server
  • Office 365
  • Cisco CCNA
  • SonicWall SNSA, SNSP, or SMAA

Equivalent real-world experience is valued as highly as formal certifications.

The Kind of Person We’re Looking For

We’re looking for someone who takes pride in solving difficult problems and seeing technical work through to completion.

The right candidate:

  • Enjoys tackling complex technical challenges
  • Takes ownership of issues instead of passing them along
  • Will mentor junior technicians and support team development
  • Works collaboratively and contributes to a positive team culture
  • Communicates clearly with both technical staff and clients
  • Is comfortable engaging vendor support and researching solutions when needed

This role will play an important part in shaping the future of service delivery.

Work Environment

This is an onsite role based in our Cleveland office and/or our Warren office. While most work is performed from the office, occasional travel to client locations will be required.

Benefits

  • Medical, Dental, and Vision insurance
  • 401k plan
  • Mileage reimbursement for travel to customer sites
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against infinit-us's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on infinit-us's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    infinit-us's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.