The posting
We are looking for an energetic, confident, and result-oriented individual who enjoys communicating with people and is keen to develop a career in technology sales. The ideal candidate should be proactive in generating leads, persistent in following up with prospects, willing to learn technical concepts, and committed to building long-term customer relationships.
A positive attitude, strong communication skills, and a willingness to learn are more important than extensive sales experience.
1. Sales & Business Development
- Identify and develop new business opportunities through cold calling, email outreach, networking, referrals, and other sales channels.
- Identify potential customers across corporate, SME, government, and other relevant market segments.
- Promote the company's IT products, cybersecurity solutions, software, hardware, and professional services.
- Generate leads, arrange customer meetings, and support the sales team in achieving business targets.
- Follow up on sales enquiries, leads, quotations, and prospective customers in a timely manner.
- Maintain a healthy sales pipeline and regularly update sales activities and opportunities.
2. Customer Relationship Management
- Build and maintain positive relationships with existing and prospective customers.
- Understand customer requirements and identify suitable IT solutions based on their business needs.
- Conduct introductory presentations and product demonstrations with support from the technical team, where required.
- Follow up with customers to gather feedback, address enquiries, and identify opportunities for repeat business or additional services.
- Maintain regular communication with customers to strengthen long-term business relationships.
3. IT Solutions & Product Knowledge
- Develop a good understanding of the company's IT and cybersecurity products, services, and solutions.
- Learn about relevant technologies, including endpoint security, data loss prevention (DLP), device management, network security, and managed security services.
- Understand customer challenges and coordinate with technical teams to propose appropriate solutions.
- Keep updated on new products, industry developments, competitor offerings, and market trends.
- Attend product training sessions and vendor presentations to improve technical and sales knowledge.
4. Quotations & Sales Coordination
- Prepare quotations, proposals, presentations, and other sales-related documents.
- Coordinate with vendors and distributors to obtain product pricing, availability, and relevant technical information.
- Follow up on quotations and assist in converting opportunities into confirmed orders.
- Coordinate with internal teams to ensure timely order processing, product delivery, and service commencement.
- Maintain accurate records of customer details, quotations, purchase orders, and sales correspondence.
5. Sales Reporting & Administration
- Update the company's CRM system or sales tracking records with leads, customer interactions, and opportunity status.
- Prepare regular sales activity reports, pipeline updates, and forecasts.
- Monitor pending quotations, customer responses, and follow-up actions.
- Support sales campaigns, marketing activities, vendor events, and customer engagement initiatives.
- Perform other sales-related duties as assigned by management.
Requirements & Qualifications
- Diploma or Degree in Business, Marketing, Information Technology, or a related discipline is preferred.
- Fresh graduates and candidates with 0–2 years of sales experience are welcome to apply.
- An interest in IT, cybersecurity, software, or technology solutions is essential.
- Good communication, presentation, and interpersonal skills.
- Confident in engaging customers through phone calls, emails, and face-to-face meetings.
- Strong willingness to learn about technology products and business solutions.
- Positive attitude, self-motivation, and a strong desire to achieve sales targets.
- Good organisational skills and the ability to manage multiple sales opportunities.
- Basic proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Ability to work independently and as part of a team.
Preferred Skills
- Previous experience in IT sales, telemarketing, lead generation, customer service, or business development.
- Basic understanding of IT hardware, software, networking, or cybersecurity concepts.
- Familiarity with CRM systems and sales pipeline management.
- Experience preparing quotations, proposals, or sales presentations.
- Knowledge of Singapore's corporate IT market will be an advantage.
Key Performance Indicators (KPIs)
The successful candidate's performance may be assessed based on:
- Number of qualified leads generated.
- Number of customer meetings and sales opportunities developed.
- Timely follow-up on enquiries and quotations.
- Conversion of qualified opportunities into sales.
- Achievement of assigned sales and revenue targets.
- Accuracy of CRM updates and sales reporting.
- Customer satisfaction and quality of customer relationships.
What We Offer
- Opportunity to build a career in IT and cybersecurity sales.
- On-the-job training and product knowledge development.
- Guidance and support from experienced sales and technical professionals.
- Exposure to enterprise IT solutions, cybersecurity technologies, and technology vendors.
- Opportunities for professional development and career progression based on performance.
- Competitive remuneration and sales incentives, subject to the company's compensation structure.
