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ClosedPosted 60 days ago

Community Manager

Inkitt9 open roles

Pay
$90,000 – $100,000 a year
Where
San Francisco
Work mode
On site

This posting closed on 2026-10-23. 9 other Inkitt postings are live.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Inkitt postings stay open a median of 42 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 60 days ago

Inkitt median: 42 days open

The posting

Inkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. Leveraging AI and predictive algorithms, Inkitt discovers unknown stories and turns them into blockbuster hits, producing a new $1M ebook every 4 weeks and selling directly to consumers through its Galatea app. Inkitt has become the 11th most bestseller-generating publisher in the world, boasting a 40x higher hit-rate than traditional publishers. Recently raising a Series C and backed by some of the top VC’s such as: Khosla, Kleiner Perkins, and NEA Ventures, our recent expansion into CandyJarTV is only the beginning of our journey to becoming the next-gen entertainment powerhouse.

What You’ll Do:

  • Designing and executing engagement initiatives
  • Driving participation in in-app book communities
  • Coordinating moderators so campaigns and content are aligned with strategy and executed consistently
  • Acting as a brand presence in select community spaces
  • Ideate and execute community initiatives that drive engagement and retention
  • Grow in-app communities membership and increase participation in book discussions.
  • Develop and execute strategies that build anticipation and spark conversations around our upcoming stories.
  • Test organic growth initiatives (e.g. reviews drivers, sharing competitions)
  • Recruit and activate in-app community super users
  • Monitor engagement metrics and community feedback to understand what excites and motivates our users. Use these insights to refine community strategies and initiatives, ensuring continuous growth and engagement
  • Organize virtual events such as author interviews, book club meetings, and reading challenges to keep the community engaged and connected with our stories and authors.
  • Coordinate promotion of events and initiatives across CRM, in-app communities, and social channels
  • Align moderators on campaign goals, timelines, and messaging
  • Act as the primary point of contact for community moderators
  • Coordinate content calendars, initiatives, and campaign execution with moderators
  • Keep moderators informed, aligned, and engaged
  • Manage weekly community push notification creation and scheduling in collaboration with moderators
  • Represent established brand voices (e.g. “Galatea Sophie,” “CandyJar Leah”) in light-touch engagement contexts. Build trust and familiarity with community members and be part of the conversation.

What You'll Bring:

  • 1+ years of experience with customer service or community, and social media
  • You are a book lover at heart, with an understanding of bookish communities
  • You are an active member of multiple online communities
  • Experience being creative, strategic, and analytical, when crafting compelling initiatives and content and measuring their impact
  • Strong communication skills, empathy, and cultural sensitivity to connect with our diverse audience and to collaborate with cross-functional team

Who We Are Looking For:

  • Autonomous
  • Bring solutions instead of problems
  • Data driven
  • Quick to action
  • A high functioning workaholic
  • Looking for exponential career growth
  • Have lots of fun building a generational AI x Entertainment company

We look forward to hearing from you!

Check out our Careers Blog 💼Follow us on Instagram & LinkedIn! 💻

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