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Open nowPosted 336 days ago

Solutions Consultant - Customer Care

inkspage2 open roles

Pay
BGN 32,400 – BGN 42,000 a yearly
Where
Sofia, Bulgaria
Work mode
On site
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Your applicationOpen nowSolutions Consultant - Customer Careinkspage · Sofia, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on inkspage's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 336 days ago

The posting

Work with a Global Digital CX Leader!

We’re hiring Solutions Consultants fluent in Dutch, Danish, Irish or Icelandic for Bulgaria. Relocation support Provided

About InksPage Ltd

InksPage Ltd is a global Recruitment and Technology Consulting firm helping organizations scale their Data & AI, Digital Engineering, Cloud, ERP, and CRM capabilities. Headquartered in the UK with a front-office presence in Dallas, Texas and a strong Offshore Global Capability Centre (GCC) in India, we support clients across North America, the UK, and Europe.

We are currently hiring for our esteemed global customer a leading name in the digital services and customer experience industry, supporting products such as Google Pay, Google Play Store, and other Google platforms.

Role: Solutions Consultant (Non-Technical)

As a Solutions Consultant, you will provide non-technical customer support and troubleshooting for a range of Google digital products and handling orders and deliveries, assisting customers with the product settings for Fitbit. You will act as the first point of contact for users, ensuring quick, efficient, and empathetic resolution to their concerns.

Key Responsibilities

• Deliver exceptional non-technical customer support and troubleshooting across Google products (e.g., GPay, Play Store, and related services).

• Communicate effectively with users in your primary language and English.

• Identify, analyse, and resolve user issues while maintaining high customer satisfaction.

• Collaborate with internal teams to improve processes and ensure consistent service quality.

Language Proficiency Requirements (minimum C1 / Native Level)

We are looking for candidates with multilingual fluency in one of the following combinations:

1. Dutch (Primary- Native/C2) + English (Fluent)

2. Danish (Primary- Native/C2)) + English (Fluent)

3. Irish (Primary- Native/C2) + English (Fluent)

4. Icelandic (Primary- Native/C2) + English (Fluent)

Experience & Eligibility

• Minimum 2 years of experience in Customer Support or Non-Technical Troubleshooting roles.

• Strong familiarity with digital platforms and Google products preferred.

• Excellent communication and problem-solving skills.

• Must be an EEA/Europe citizen or authorised to work within the EEA/Europe.

• Willingness to relocate and work from office in Bulgaria (relocation benefits provided).

Relocation & Benefits

Relocation Assistance: Provided for eligible EEA/Europe citizens or authorised workers relocating to Bulgaria.

Work Mode: On-site (Work from office, Bulgaria).

Key Highlights

1. Work with a global leader in digital customer experience..

2. Gain exposure to world-renowned products and platforms.

3. Enjoy a multicultural, inclusive, and growth-driven work environment.

4. Receive relocation and onboarding support for a smooth transition.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against inkspage's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on inkspage's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    inkspage's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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