Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 40 hours ago

Customer Service Representative

Insolation Technology LTD15 open roles

Where
Lagos, Nigeria, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service RepresentativeInsolation Technology LTD · Lagos, Nigeria, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Insolation Technology LTD's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 40 hours ago

The posting

Position: Customer Service Representative

Company Overview:

Insolation Technology LTD is a leading provider of technology solutions in Lagos, Nigeria. Our mission is to provide clean, affordable and reliable solar energy to homes and businesses across the country. We are committed to ensuring our customers have the best experience with our products and services.

Job Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the first point of contact for all customer inquiries and concerns, and will be responsible for resolving issues in a timely and efficient manner.

Responsibilities:

- Serve as the primary point of contact for all customer inquiries, concerns, and complaints

- Provide accurate and timely information to customers regarding our products and services

- Respond to customer inquiries and concerns via phone, email, and social media platforms

- Investigate and resolve customer complaints and escalate issues as needed

- Maintain customer records and update account information as needed

- Collaborate with other departments to ensure customer satisfaction and timely resolution of issues

- Assist with the development and implementation of customer service policies and procedures

- Continuously identify areas for improvement in the customer service process and make recommendations for improvement

- Meet and exceed customer service goals and targets set by the company

Requirements:

- High school diploma or equivalent, college degree preferred

- 2+ years of experience in a customer service role

- Excellent communication and interpersonal skills

- Strong problem-solving and conflict resolution abilities

- Proficient in Microsoft Office and customer service software

- Ability to work in a fast-paced and dynamic environment

- Strong time-management and organizational skills

- Ability to work independently and in a team setting

- Fluent in English, knowledge of other local languages is a plus

- Must be willing to work flexible hours, including weekends and holidays if needed

Benefits:

- Competitive salary

- Health insurance

- Professional development opportunities

- Dynamic and inclusive work environment

- Opportunity for growth within the company

If you are a self-motivated individual with a passion for customer service and a desire to make a positive impact in the renewable energy industry, then we want to hear from you! Apply now to join our team at Insolation Technology LTD as a Customer Service Representative.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Insolation Technology LTD's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Insolation Technology LTD's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Insolation Technology LTD's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.