The posting
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.
Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.
We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.
Why Insperity?
Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.
Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.
This position is responsible for delivering product implementation and support activities, ranging from client discussions to training and project documentation for Insperity Workday product as well as Insperity custom designed software.
Responsibilities:
- Consults with customer’s key decision makers regarding their current human capital management system configuration and needs.
- Completes basic configuration, documents, tests and validates human resources, payroll, compensation, time tracking, absence, talent, recruiting, learning, benefits, security, and reporting workflows and processes.
- Optimizes systems to maximize software efficiencies in clients’ environment by entering federal, state and local tax rules, time and attendance plan rules, and accrual options.
- Leads project planning meetings with client and internal partners to outline project timeline and set expectations.
- Designs customized training to educate customers on software functionality. The software applications can include but is not limited to the Insperity Workday product.
- Travels to designated client sites for training.
- Maintains outstanding customer service standards to ensure excellent customer satisfaction and retention.
- Champions customer needs for resolution on all open issues identified during data conversion and onboarding.
- Develops relationships within customer organizations to effectively integrate project deliverables and meet customer business goals and metrics as defined in the project plans.
- Keeps current on new products, industry trends and customer training needs.
- Manages training materials for clients.
Qualifications:
- Bachelor’s Degree in Management Information Systems or a related field or four years of related experience is required.
- Three to five years of experience in systems integration or enterprise-class HRMS product implementation is required.
- Solid interpersonal skills to interface with co-workers and customers.
- Excellent written & verbal presentation skills.
- Experience in communicating technical and project information in a business context.
- Demonstrated track record in delivering quality, on-time business solutions to a diverse customer base.
- Ability to multi-task and manage specific tasks to completion with minimal direction.
- SQL or FoxPro database experience.
- Strong customer relations, time management and organizational skills.
- HR/Payroll process knowledge.
LICENSES / CERTIFICATIONS
Certification in Workday is preferred.
Certified Payroll Professional (CPP) is preferred.
At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
