Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 6 hours ago

Account Director

Inspired Thinking Group (ITG)

Where
London, England, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAccount DirectorInspired Thinking Group (ITG) · London, England, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Inspired Thinking Group (ITG)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 6 hours ago

The posting

Position Overview

We are looking for a strategic Account Director to lead our JLP client services team. You will oversee projects from initial brief through to delivery, keep ownership of client communication throughout.

You will lead the project management (PM) team to deliver right-first-time service in line with the client’s contractual requirements and ITG’s KPIs, providing both strategic and operational leadership. You will also be responsible for identifying and delivering automation and AI efficiencies, in production and operationally, as a team.

Key Responsibilities

  1. Project oversight: Oversee the project lifecycle from early brief request to final delivery. Shape briefs to make sure they are complete, upload them to STQ, and bring in the right experts at the right time.
  2. Client management: Be the main point of contact for the JLP Marketing team and other brief owners, and lead all client communications. Understand their plans and objectives and make sure outputs align with them.
  3. Cross-departmental collaboration: Work with the Marketing Campaign Lead, Creative Director, Head of Production and others to keep delivery smooth and aligned to the client’s strategic goals.
  4. Team integration: Be the "glue" that keeps campaigns moving, bringing in resource managers, traffic managers and senior leadership at the right moments.
  5. Automation and AI efficiencies: Identify and deliver automation and AI opportunities across production and day-to-day operations. Build and own an efficiency roadmap with the team, working with production and traffic management. Report progress and savings monthly to the Senior Account Director.
  6. Budget and commercial management: Lead on estimating costs and making sure budgets and timelines are achievable. Work with production to drive agency profit and efficiency, contribute to the account P&L and annual budgeting and forecasting, and stay within the client’s commercial agreements. Report key savings monthly to the Senior Account Director.
  7. Time awareness: Make sure the team is realistic about how long jobs take and how their time is spent (for example, meetings they don’t need to attend). Work with production and traffic management to define "what good looks like" for each brief type, and use this to align JLP behaviours with ITG ways of working. Report learnings monthly to the Operations Director.
  8. Process adherence: Make sure processes and best practice are followed so projects are right first time, on time and within SLAs.
  9. Reporting: Support the Managing Partner with monthly packs for the client and ITG senior team, covering account performance and client priorities.
  10. People leadership: Line manage and develop the PM team. Direct and delegate so you can focus on strategic oversight rather than admin.

Requirements

• A service-minded approach with proven customer management skills.

• Strong project management and organisational skills in a fast-paced, changing environment.

• Strong problem-solving skills under pressure.

• Excellent written, verbal and interpersonal skills.

• Highly numerate, with strong commercial awareness.

• Interest in, and ideally experience of, applying automation and AI to improve ways of working.

What We Need from You

• Leadership: A visible, inspiring leader who takes full ownership and encourages the team to do the same.

• Customer focus: Customer-centric thinking, commercial acumen and attention to detail.

• Collaboration: An engaging approach with internal and external teams, setting your own agenda and prioritising well.

• Proactive problem-solving: Spot opportunities and issues before they arise.

How You Will Succeed

• Partnering with clients: managing delivery expectations and challenging constructively when needed.

• Building strong relationships with colleagues for smooth handovers across every process.

• Coaching the team to gather accurate information from clients and write complete briefs.

• Delegating effectively so you can oversee multiple projects and cut admin time.

• Delivering measurable time and cost savings, including through automation and AI, and reporting them monthly.

Benefits

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

  • 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
  • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
  • Pension Scheme – helping you save towards your retirement home in the sun!
  • Corporate Medical Cash Plan – claim back the cost of your medical treatments.
  • Smart Working Options – spend up to 40% of your working week from home.
  • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
  • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
  • Cycle to Work Scheme – save on the cost of biking to work.
  • Monthly Employee Awards - Employee of the Month programme with £250 bonus
  • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
  • Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
  • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
  • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

#LI-NW1

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Inspired Thinking Group (ITG)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Inspired Thinking Group (ITG)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Inspired Thinking Group (ITG)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.