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Open nowPosted 6 days ago

Technical Supervisor

integral-uk35 open roles

Where
St James, London, United Kingdom
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Your applicationOpen nowTechnical Supervisorintegral-uk · St James, London, United Kingdom

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  2. 3.6%3 days
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  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 6 days ago

The posting

JLL is seeking an experienced Technical Supervisor to join our Central London team on a prestigious site.

Team Leadership & Management

  • Supervise, coordinate and lead the site-based engineering team to deliver services per contractual SOW requirements
  • Conduct performance appraisals for direct reports and set clear individual objectives
  • Maintain minimum staffing levels and arrange shift coverage as needed, including out-of-hours support
  • Promote "Safety First" culture ensuring adherence to JLL Cardinal Rules of Safety
  • Deliver monthly toolbox talks and safety awareness programs to keep workforce updated

System Operations & Technical Management

  • Operate all facility systems competently and efficiently, making improvement recommendations
  • Control all MEP assets and building systems operations in compliance with statutory regulations
  • Monitor CAFM systems within SLA/KPI requirements
  • Ensure technical and legislative updates are communicated and implemented by the engineering team

Compliance & Risk Management

  • Conduct regular supervisory health and safety inspections and logbook audits
  • Handle critical incident reporting, near-miss documentation, and after-action reviews
  • Carry out site supervisory visits to ensure work quality meets required standards
  • Review RAMS, competencies and permits sourced by the admin team

Client & Stakeholder Relations

  • Serve as primary contact for engineering matters with site teams
  • Attend and deliver weekly operations meetings in a professional manner
  • Take ownership of client needs and maintain good customer communications
  • Build stable relationships through proactive engagement

Performance Management & Reporting

  • Prepare information for monthly engineering reports
  • Ensure contract efficiently meets all SLA and KPI requirements
  • Escalate critical equipment issues immediately to Technical Manager and Account Manager with recommendations

Vendor & Supply Chain Management

  • Ensure specialist vendor visits are properly prepared and approved by site management
  • Review technical quotes before submission for approval
  • Source quotes and organize works under Technical Manager threshold
  • Manage critical spares inventory including stock registers and monthly audits

Emergency Response & Flexibility

  • Participate in site escalation processes including on-call emergency response
  • Work flexible schedules including extended/non-standard hours as needed
  • Serve as first point of contact for helpdesk and allocation desk for resource/technical issues
  • Provide written incident reports and prepare basis for remedial work quotes

Experience Background:

  • 5-10 years' field experience in facilities or construction management
  • Progression from technical/supervisory roles into project management
  • Track record in high-end commercial, corporate, or events environments
  • Experience executing work with minimal disruption to premium operations

Key Attributes:

  • Autonomous delivery capability in pressured environments
  • Client-facing professionalism representing JLL's brand
  • Discretion in high-profile commercial settings
  • Ability to balance technical delivery with relationship management
  • Understanding of sophisticated client expectations
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