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Open nowFirst seen 73 days ago

Real Time Analyst

InteLogix44 open roles

Where
San Salvador, SLV
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Your applicationOpen nowReal Time AnalystInteLogix · San Salvador, SLV

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on InteLogix's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. InteLogix postings stay open a median of 28 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: first seen 73 days ago

InteLogix median: 28 days open

The posting

Who we are:

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our empathetic customer engagement and advocacy for our clients' brands and reputations.

Responsibilities:

  • Oversee call performance and manage real-time staffing to achieve staffing targets.
  • Develop and monitor attendance and break schedules to optimize staffing levels.
  • Collaborate with operations and the Client WFM team to refine processes and increase efficiency.
  • Intraday forecasting and scheduling to ensure continuous workflow and meet profitability goals.
  • Produce comprehensive reports on performance metrics and identify improvement opportunities.
  • Act as a point of contact for WFM policies and an expert on workforce optimization issues.

What We Look for in a Candidate:

  • 2 years of call center experience in a WorkForce Management Real Time Analyst or Traffic Support role. Experience with ACD or WFM software is highly desirable.
  • Excellent analytical skills to interpret data and provide actionable insights.
  • Strong communication skills to liaise with various departments and ensure adherence to standards.
  • Ability to manage multiple projects, prioritize tasks, and work under pressure in a fast-paced environment.
  • Previous experience in call center operations and WFM is highly preferred.
  • High school diploma or GED; further education or equivalent experience in a relevant field is a plus.
  • Flexibility to work within the hours of operation and on varying shifts.
  • Demonstrated ability to work independently with minimal supervision and as part of a team.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against InteLogix's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on InteLogix's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    InteLogix's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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