The posting
Who We Are:
Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
Who You Will Work With:
The RTR Product Associate role will report to the Group Product Manager, Leader, RTR, and work closely with RTR Product, Technology Operations, Business Operations, Finance, Vendor Management, and delivery partners supporting operational readiness and execution.
The RTR Product Associate plays a key support role across RTR product execution, operational readiness, resource tracking, and delivery governance. This role helps maintain accurate planning data, supports Planview updates, tracks users and access needs, coordinates software licensing inputs, and helps ensure product activities are organized, visible, and aligned to RTR priorities.
What You Will Do:
- Support RTR product planning, execution, and operational readiness activities across product, technology, business operations, and delivery teams.
- Maintain and reconcile Planview data, including resource allocations, headcount tracking, milestones, and delivery inputs required for RTR reporting.
- Track RTR users, onboarding status, access requirements, and role assignments to support operational readiness and team coordination.
- Coordinate software licensing tracking, including license needs, renewals, usage inputs, and flow-down information required for RTR planning and governance.
- Support product and delivery reporting by consolidating updates, risks, actions, decisions, owners, and due dates for RTR leadership discussions.
- Assist with tracking requirements, defects, enhancements, service requests, and delivery dependencies across approved RTR systems of record.
- Monitor product and operational inputs post-launch; escalate gaps, risks, and opportunities to the RTR Product Lead and accountable owners.
- Help prioritize follow-ups and maintain clear timelines for RTR product, readiness, and governance activities.
- Create and maintain support materials, tracking logs, summaries, and reference documents for internal RTR stakeholders.
- Support continuous improvement by identifying process gaps, data quality issues, and opportunities to improve RTR visibility and governance.
What You Bring:
- 3+ years of product, program, operations, delivery coordination, or equivalent relevant experience.
- Bachelor's degree in Business, Computer Science, Engineering, or a related field.
- Demonstrated ability to communicate clearly, follow up proactively, and maintain accurate tracking across multiple workstreams.
- Comfort working with planning, reporting, and tracking tools such as Planview, Jira, ServiceNow, Excel, SharePoint, and Microsoft 365.
- Familiarity with resource planning, user onboarding, access tracking, software licensing, and governance support.
- Ability to organize data, identify gaps, reconcile inputs, and prepare concise updates for product and leadership teams.
- Demonstrated ability to manage time effectively, prioritize follow-ups, and contribute to team delivery goals.
- Eligibility to work for Interac Corp. in Canada in a full-time capacity.
What We’re Offering:
The hiring range for this position is $90,000.00 - $120,000.00 and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:
- Generous vacation and wellness days to help you recharge
- Comprehensive employer-paid benefits coverage for peace of mind
- Market-leading employer-funded RRSP program to invest in your future
- Flexible hybrid work model for better work-life balance
- Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
- Pregnancy and parental leave top-up to support growing families
- Charitable donation matching with United Way to amplify your impact
Why Join Us?
At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:
- Investing in the Future – Help us unlock digital prosperity for all Canadians.
- Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
- Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
- Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
- Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.
Additional Pre-Employment Requirements:
To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.
Equal Opportunity Employer
Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.
If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.
Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.
