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Open nowPosted 31 days ago

Cloud Support Engineer

interactive16 open roles

Where
39 Herbert St, St Leonards NSW 2065, Australia
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Your applicationOpen nowCloud Support Engineerinteractive · 39 Herbert St, St Leonards NSW 2065, Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on interactive's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 31 days ago

The posting

Join a collaborative team of cloud professionals who are passionate about technology, innovation, and delivering outstanding service.

Exposure to cutting-edge technologies and enterprise environments. Work alongside an experienced team and industry experts. Sydney, St Leonards location.

At Interactive, we help organisations get the most from their technology through managed services, cloud solutions, cyber security, and infrastructure support. With a strong focus on customer outcomes, we partner with businesses across Australia to deliver reliable, secure, and high-performing technology environments. We're looking for a Cloud Support Engineer who thrives on solving complex challenges, delivering exceptional customer experiences, and working across Microsoft cloud environments. In this role, you'll support a diverse range of customers across Microsoft 365, Azure, and hybrid infrastructures, helping to maintain critical systems, resolve technical issues, drive continuous improvement, and provide trusted technical expertise.  Some of the key things you’ll do:

L2/L3 support across Microsoft 365, Azure and Microsoft legacy platforms. Manage Microsoft patching and remediation activities. Perform vulnerability remediation across customer environments. Identity management for customer platforms using Microsoft systems. Submit and process any required change controls. Support customer onboarding and service transitions. Collaborate with architects, engineers and pre-sales teams. Install and maintain applications and services on managed Microsoft platforms. Participate in an on-call roster.

What we’re looking for:

Strong Microsoft 365, Azure and legacy on-premises experience. Experience supporting cloud and hybrid environments. MSP experience highly regarded. PowerShell scripting and ServiceNow platform experience. Knowledge of email security, DNS, SPF, DKIM and DMARC. Understanding of ITIL and operational processes. Knowledge of industry best practices (PCI DSS and ISO/IEC 27001). Strong communication, documentation and troubleshooting skills.

Why choose us?

Highly skilled, collaborative team that values expertise and knowledge‑sharing. Strong learning culture with personalised development plans. Commitment to sustainability and community investment. Free onsite barista at our Sydney and Melbourne offices. Access to a wide range of staff benefits and partner discounts.

Sounds good, we'd love to hear from you!

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One press. We do the rest.

  1. A CV for this posting

    Written against interactive's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on interactive's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    interactive's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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