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Open nowFirst seen 39 hours ago

Customer Service Representative (CSR) | Personal Care & Hospice

Interim Healthcare - OKC, OK31 open roles

Where
Oklahoma City, OK
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Your applicationOpen nowCustomer Service Representative (CSR) | Personal Care & HospiceInterim Healthcare - OKC, OK · Oklahoma City, OK

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  4. CV RocketApplied on Interim Healthcare - OKC, OK's own form.

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: first seen 39 hours ago

The posting

Are you the person who keeps everything on track? Interim HealthCare of Oklahoma City is hiring a Customer Service Representative to support our Personal Care at Home and Hospice teams. You'll be the steady, friendly voice our clients, families, and caregivers count on, and the one who makes sure every shift is covered and every call gets answered with care.

This CSR role sits at the heart of two of our most personal service lines. In Personal Care, you'll help families keep their loved ones safe and comfortable at home. In Hospice, you'll support patients and families during some of the most meaningful moments of their lives. If you're organized, dependable, and genuinely care about people, this Oklahoma City CSR position is a great fit.

Schedule

  • Full time, in-office
  • Monday through Friday

What You'll Earn

  • Weekly pay every Friday

What You'll Enjoy (full time)

  • Health and dental coverage
  • Paid time off and paid holidays
  • 401(k) with up to 4% company match
  • Company-paid $25,000 life insurance policy
  • Short- and long-term disability options
  • A locally owned office where your work is seen and appreciated

What You'll Do

  • Schedule and staff caregivers (HHAs, CNAs, and companions) for Personal Care clients, filling open shifts and call-offs quickly
  • Support hospice scheduling and coordinate visits between aides, nurses, chaplains, and social workers
  • Answer incoming calls and greet clients, families, and staff with warmth and professionalism
  • Communicate compassionately with hospice patients and families
  • Keep schedules, client records, and documentation accurate and up to date
  • Assist with intake and new client setup as needed
  • Partner with clinical leadership to keep day-to-day operations running smoothly

What We're Looking For

  • Reliable, consistent attendance. Our clients and caregivers depend on it
  • Experience in scheduling, customer service, or a medical office preferred, but we'll train the right person
  • Home care, personal care, or hospice experience is a plus
  • Strong organization and the ability to shift priorities throughout the day
  • Clear, kind communication by phone, email, and in person
  • Calm and compassionate when conversations get emotional
  • Comfortable with computers and learning new software

If you're a dependable, people-first CSR who wants your work to matter, apply today and join our Personal Care and Hospice team in Oklahoma City.

Service Area Our office is based in Oklahoma City, and our Personal Care and Hospice teams serve clients across the metro, including Edmond, Norman, Moore, Yukon, Midwest City, Mustang, Guthrie, Choctaw, Wellston, Harrah, Piedmont, and Blanchard.

About Us Interim HealthCare of Oklahoma City has proudly served our community since 1999. As a locally owned, Veteran and nurse owned home health, hospice, and personal care agency, we understand care from both sides: clinical excellence and human connection. We hold a 4.5 star CMS rating, and our team stays connected to the community through Meals on Wheels, our monthly Veteran-to-Veteran coffees, and our hospice volunteer program.

Our approach is grounded in HomeLife Enrichment®, a philosophy that blends clinical skill with compassion, dignity, and respect, because care should never feel one-size-fits-all.

Facebook: https://www.facebook.com/InterimHealthCareofOklahomaCity/ Services: https://www.interimhealthcare.com/location/oklahoma-city-ok

Interim HealthCare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability, or veteran status.

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