The posting
Job Description
Learning Consultant – Austin, TX
Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Learning Consultant to join our People Assurance. This is a fantastic opportunity to grow a versatile career in Corporate Instruction.
Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes. Intertek Catalyst inspires and engages workforces with highly creative, custom-branded, asset protection communication programs tailor-made strategic solutions designed to leverage our clients' company brand, values, and objectives to optimize the culture of their people. Intertek Wisetail provides a custom branded training and communication platform built to engage today’s workforce with a complete learning management system, giving customers the tools to grow their passionate workforce. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.
What are we looking for?
The Learning Consultant is responsible for providing complete training to clients on the functionality of the Alchemy platform that assures manufacturing workforces have the right knowledge and confidence to manage employee training assignments at their locations. This position will travel at least 70% of the time.
Shift/Schedule: Monday through Friday, office hours - 8 am to 5 pm
Salary & Benefits Information
The base wage or salary range for this position is $65,000 - $70,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What you’ll do:
- Travel to client locations, as well as host online sessions to deliver Alchemy product training
- Submit training trip reports highlighting key observations during onsite visits with clients
- Promptly and professionally respond to calls and emails from clients
- Work with LC team to maintain customer facing training help documentation, team presentation decks, emails, and team training processes
- Perform needs assessment of client training day and provide timely feedback to team leadership
- Practice sound judgement and decision-making skills when working with customers, team members, and other departments
This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
Minimum Requirements & Qualifications:
- Advanced proficiency with Microsoft Office product suite
- 3+ years teaching experience (adult instruction), virtual and/or in person
- Task and time management skills in learning and development projects
- Professionalism and customer service orientation
- Proven working knowledge of adult learning theories
- Problem solving skills
- Formidable written and verbal communication skills
- Travel experience (domestic, international)- booking, planning, decision making
- Valid driver’s license and reliable driving record is required.
- This is a remote position; however, applicants must reside in and be able to legally work in the United States.
Preferred Requirements & Qualifications:
- Bachelor's degree in Instructional Design, Education
- Experience in the Food Industry, Food Manufacturing
- Instructional design experience including development of learning activities, job aids, and other learning materials
- Project management skills
- Ability to build and maintain strong relationships
- Experience and practical use of LMS technologies
- Technical writing
- Bilingual strongly preferred (French, Spanish, German, Thai, Polish)
Intertek: Total Quality. Assured.
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.
Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.
We Value Diversity
Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email [email protected] or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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About Us
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. Intertek’s People Assurance team provides range of workforce-focused solutions that empower our clients’ employees to identify and close operational gaps and mitigate risk by assuring smart actions across organizations. Our services give clients the tools they need to build, maintain, and protect their brands, supporting them in the continuous evolution of their workforce to maximize employee potential.
