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Open nowPosted 72 days ago

Customer Success Associate - US

Interview Kickstart15 open roles

Where
India
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Your applicationOpen nowCustomer Success Associate - USInterview Kickstart · India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Interview Kickstart's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Interview Kickstart postings stay open a median of 38 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 72 days ago

Interview Kickstart median: 38 days open

The posting

Position Overview

● Assisting students to complete - On boarding formalities Welcoming each student on call before the batch start date. ● Tracking individual student progress for multiple cohorts as they move through IK’s program and maximize completion rates. ● Keeping dropouts and deferrals to a minimum by offering additional guidance & support. ● Getting reviews and referrals from students. Work closely with all the internal teams to continuously improve the learning experience Maintaining daily trackers, comfortable using Google Sheets, CRM etc. ● Communicating to students via calls, email, direct message, video, or a mix of communication strategies. ● Mentoring & motivating students and connecting them to guidance coaches and career coaches as and when required. ● Serve as the single point of contact for all students queries and concerns

Requirements

● 2-7 years of experience in customer success, customer service, sales, and/or other customer-facing role. ● Experience building out and tracking information in Excel and/or data collection. ● Experience working in operations, performance coaching, and/or program management is a plus. ● Bachelor's degree in Business, Economics, Business Management and Information Systems (OMIS), or other degree in a related field is a plus & Available to work evenings PST with some morning meetings PST (US Hours)

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Interview Kickstart's form

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  4. Every reply, sorted

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  5. Reply with AI

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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