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Open nowPosted 94 days ago

Business Analyst

intouchcx271 open roles

Where
Manila, Metro Manila, Philippines
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Your applicationOpen nowBusiness Analystintouchcx · Manila, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on intouchcx's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 94 days ago

The posting

About the Job   We are changing the way people think about customer care, and we need your help!   We're looking for a Business Analyst who will be responsible for creating and maintaining robust reports and databases relating to the program's performance. In this role, you will also assist with extracting business insights and analytics to help the Operations team come up with data-driven decisions.   As a Business Analyst, You Will…  

Create, maintain, and optimize reports and databases to track and analyze overall program performance. Collect and validate data requirements for business intelligence systems. Support reporting from multiple applications. Create, validate, and recommend optimization of business processes. Support projects through development and quality assurance Create internal guides, training materials, and end-user documentation. Facilitate requirements workshops. Build and manage business relationships.

As a Business Analyst, You Need…  

A Degree or Diploma in Computer Science, Information Systems, or equivalent experience. Preferred 3-5 years of practical business analysis experience, with demonstrated experience in analyzing business systems and processes, and the creation of structured business requirements documents. Strong proficiency and knowledge of Google Workspace apps are highly preferred, specifically with data-driven applications like BigQuery, DataStudio (formerly LookerStudio), Google Sheets, and Gemini. Business process management practitioner designation, CBAP, Lean Six Sigma (yellow or black), PMP, or other certification is considered an asset. Strong attention to detail. Excellent organizational and time management skills. Demonstrated strength in communications, both verbal and written. Ability to build relationships. Technical understanding and problem-solving skills.

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  1. A CV for this posting

    Written against intouchcx's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on intouchcx's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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