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Open nowPosted 31 hours ago

IT Generalist

intouchcx270 open roles

Where
Bogota, Colombia
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Your applicationOpen nowIT Generalistintouchcx · Bogota, Colombia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on intouchcx's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 31 hours ago

The posting

  About the Job   The primary responsibilities for the IT Generalist position are the maintenance and repair of computer hardware and software in a break/fix environment.   As IT Generalist, You Will…  

Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware and software related problems

Ensure workstations are functional (computer hardware peripherals/components) 

Troubleshoot/report specific line of business program issues (Logical Agent/LivePerson/third-party applications)

Verify application results, conduct system audits

Be accountable for tracking and organization of physical hardware and other IT assets

Develop and manage organizational and IT standards

Maintain cleanliness and organization of the IT department and stations

Engage with internal and external clients providing updates and  solutions, as well as  ensuring compliance relating to all IT components 

Provide generalized IT support as required

Interpret service delivery key metrics to problem solve

Complete projects by coordinating resources and timetables with others

Verify application results by conducting system audits of technologies implemented

Preserve assets by adhering to disaster recovery and backup procedures and information security and control structures

Maintain quality service by establishing and enforcing organization standards

Provide support for the entire IT department and company as needed

  As IT Generalist, You Have…  

A high school diploma or equivalent required

Post-secondary or completion of post-secondary schooling preferred

Previous experience with ChromeOS devices is preferred

Adaptability to learn a variety of software programs

The ability to multitask and self-manage your work day is crucial

Ability to work in a fast paced and time sensitive environment

Excellent time and project management skills

Strong customer relations & presentation skills

Excellent communication and presentation skills, with a strong attention to detail

Strong analytical and customer service skills, and ability to work independently and as part of a team

A highly resourceful, proactive, and reliable attitude

Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds

 

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  1. A CV for this posting

    Written against intouchcx's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on intouchcx's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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