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Open nowPosted 95 days ago

MIS Analyst

intouchcx270 open roles

Where
Hyderabad, Telangana, India
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Your applicationOpen nowMIS Analystintouchcx · Hyderabad, Telangana, India

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on intouchcx's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 95 days ago

The posting

    About the Job The MIS Analyst is an integral role within Global Service Desk and is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, G-Suite/Excel reports, and other tools working with cross-functional teams. This role is a part of Global Service Desk and supports in collecting and analyzing data sets using G Suite or Microsoft Excel   The ideal candidate will play an important role in helping the organization meet its strategic goals through providing direction and guidance concerning information processes and security of data.    As MIS Analyst, You Will…

Responsible for collecting and analyzing data sets using G-suite tools or Microsoft Excel

Proactively interact with multiple internal/external stakeholders on a daily, weekly and monthly basis for preparation of MIS reports

Understand process, delivery and operations management

Analyze data and reports from various sources and provide actionable insights and suggestions

Prepare ad hoc reports based on the requirements from the stakeholders

Apart from reporting tasks, the MIS Analyst will work with other functions to assist in maintaining the trackers to smoothen the reporting part

Identify opportunities for automating the reports, snapshots and dashboards

Make reports contextual and provide information based on target audience

Ensure on-time and accurate delivery of reports, analysis and service requests

Continually monitor trends, performance and assist managers in making process improvements

Be able to generate, maintain, consolidate and track various daily/weekly/monthly MIS reports

Ensure individual and process-wide performance data is captured and provide operational metrics to management as required

Prepare dashboard and reports on a daily, weekly, monthly, quarterly & yearly basis

  As MIS Analyst, You Have…  

Post-secondary diploma or degree (Masters is a plus)

Knowledge of data analytics and data modeling 

Knowledge of VBA & SQL is required

Advanced G-Suite Excel skills, BI tools, creating formulas, vlook up, and dashboard reports

3-5 years of MIS/Analysis/Dashboard building experience

Must have 3-6 years of reporting experience

Additional Tableau/BI certifications is a plus

Superior attention to detail and strong data orientation

Possess the ability to adapt well and learn new tools/ techniques quickly

Ability to work with a diverse range of requirements

Possess strong problem solving and reasoning abilities

Strong ability in automating repetitive tasks

Good logical reasoning with the ability to analyze and process large scale information

Exceptional communication skills (verbal and written) and decision-making abilities

Proven ability to quickly establish credibility, trust, and support within all levels of organization

Ability to plan, organize, and manage a variable workload and meet schedules with accurate results

Innovative thinker with ability to drive change and effectiveness through automation and process excellence

Ability to work well independently in a team environment, be self-motivated and multi task while achieving expectations

Availability to work night shifts to align with US or UK clients

 

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