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Open nowPosted 59 days ago

Training Curriculum Developer

intouchcx270 open roles

Where
Manila, Metro Manila, Philippines
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Your applicationOpen nowTraining Curriculum Developerintouchcx · Manila, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on intouchcx's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 59 days ago

The posting

  About the Job   The Training Curriculum Developer designs and develops new course materials, assesses their effectiveness, and empowers  team members to learn new products and services, through engaging and dynamic   training delivery. . We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our team members.   As Training Curriculum Developer, You Will…   Be In Charge of Curriculum Development and Instructional Design

Design new course materials utilizing a variety of instructional design approaches (ADDIE model), adult learning principles, training delivery methodologies and content development systems Facilitate Train the Trainer course materials Assess training needs and identify opportunities for curriculum development Leverage technology and multimedia tools to enhance curriculum content

Be in Charge of Assessment and Evaluation

Develop and administer knowledge assessment testing Analyze training outcomes and feedback to identify areas of improvement

Facilitate Continuous Improvement

Review existing curriculum and recommend improvements Conduct needs analyses and interacting with our partners to identify ongoing training needs Interact with all departments to ensure current information is included in training

Provide Performance Support

Develop job aids, quick reference guides and other performance support tools Ensure these resources are easily accessible and practical for on-the-job use

Be in Charge of Compliance and Documentation

Ensure all training materials comply with regulatory requirements and company policies Maintain detailed records of training activities, materials and outcomes Perform other duties and travel as required

  As Training Curriculum Developer, You Have…  

BS/BA in Education or Business Administration (or equivalent work experience) Minimum of 2 years contact center experience and minimum of 5 years of experience delivering classroom training Experience with Learning Management Systems Experience conducting training needs analyses for internal and external partners Knowledge of adult learning principles and how to implement them in the classroom in-person and virtually Knowledge of existing and emerging training methods, tools and techniques Proficient knowledge of Word, Excel, PowerPoint and Google Suite Ability to multitask in an innovative, fast paced environment Strong communication (verbal and written) and presentation skills Strong analytical and problem-solving skills Excellent attention to detail with good time management skills

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  2. 25 readers review it

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