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Open nowFirst seen 5 days ago

IT Business Analyst - (Global Luxury Hotel)

IO TECH SOLUTIONS LIMITED788 open roles

Where
Hong Kong, Hong Kong SAR, Hong Kong
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Your applicationOpen nowIT Business Analyst - (Global Luxury Hotel)IO TECH SOLUTIONS LIMITED · Hong Kong, Hong Kong SAR, Hong Kong

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Exciting new opportunity with a global luxury hotel group who are looking to transform their IT systems and wants to onboard an IT BA to take over and bring the forward the change.

Primary Responsibilities:

  • Regularly participate in project alignment and business review meetings.
  • Provide weekly technical status updates to the IT operations team.
  • Perform business and functional analysis to verify if solutions meet business, operational, and audit requirements. Assist the Project Manager and business users in reporting issues with technical details for troubleshooting.
  • Collaborate with various system vendors and the IT team to ensure new Property Management System (PMS) deployment and integration with related systems function smoothly.
  • Work with vendors to prepare and update documentation, including user manuals, SOPs, data flow, and system integration diagrams.
  • Coordinate with the Project Manager, vendors, and IT operations to arrange knowledge transfer, complete service design, and all necessary project handover documents to ensure a smooth transition to operations.
  • Support user acceptance testing, parallel runs, and go-live processes.

Experience:

  • Minimum 5 years of experience as a business analyst in the Hospitality industry, with a strong understanding of daily business operations.
  • Familiarity with Agile Development Methodology is advantageous.
  • Bachelors Degree in IT, Business Systems, or a related field.
  • Excellent written and spoken communication skills in both English and Chinese.
  • Strong problem-solving, process management, and negotiation skills.
  • Experience in software development is an added advantage.
  • Familiarity with hotel and retail operations is an added advantage.
  • Well-organized, self-motivated, and capable of working under pressure.
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