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Open nowFirst seen 43 hours ago

Site Reliability Engineer (AD Level)

IO TECH SOLUTIONS LIMITED787 open roles

Where
Hong Kong, Hong Kong SAR, Hong Kong
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Your applicationOpen nowSite Reliability Engineer (AD Level)IO TECH SOLUTIONS LIMITED · Hong Kong, Hong Kong SAR, Hong Kong

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on IO TECH SOLUTIONS LIMITED's own form.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 43 hours ago

The posting

Position Overview

We are seeking an experienced Support Analyst responsible for the operational ownership of build and shared services, including monitoring, SRE (Site Reliability Engineering), and the stability and performance of critical systems.

Key Responsibilities

  • Monitor and support SRE operations to ensure reliability, availability, and performance of production systems.
  • Build, enhance, and maintain monitoring solutions using: ITRS Geneos Prometheus Victoria-Metrics Elasticsearch Grafana
  • Design and maintain alerting rules, dashboards, and observability pipelines.
  • Troubleshoot Linux servers (RHEL 7/8/9), including: upgrades, configuration changes, patching, and maintenance assessing monitoring needs for system changes
  • Perform log analysis and fault finding to identify and resolve performance exceptions.
  • Collaborate with engineering, application, and infrastructure teams to improve: resilience, stability, security, efficiency, and scalability
  • Participate in on-call rotations, including off-hours and weekend support.
  • Support Disaster Recovery (DR) and Business Continuity Planning (BCP) drills.
  • Stay current with modern monitoring/SRE tools and practices, and continuously drive improvements.

Requirements

  • Bachelor's degree in Computer Science / Engineering.
  • 8–10 years of IT experience, preferably within an investment bank or similar environment.
  • Strong hands-on experience with monitoring and observability platforms, including: ITRS Geneos Prometheus Victoria-Metrics Elasticsearch Grafana Kibana
  • Hands-on experience building and operating Prometheus pipelines, including: exporters scraping configurations relabeling / metric routing integrations with long-term storage (e.g., Victoria-Metrics)
  • Experience building and maintaining Logstash pipelines, including: ingestion, parsing, filtering, enrichment, and routing log delivery into Elasticsearch
  • Ability to design, build, and maintain Grafana and Kibana dashboards for metrics, logs, and performance analytics across distributed systems.
  • Strong understanding of: metrics, logs, alerting, dashboards, and observability pipelines
  • Strong Linux administration skills (RHEL 7/8/9), including troubleshooting, upgrades, patching, configuration, and performance optimization.
  • Good understanding of SRE principles, including: high availability, scalability incident management DR / BCP activities
  • Automation experience is an advantage, e.g. Bash, Python, Ansible, and CI/CD tooling.
  • Understanding of networking fundamentals, performance tuning, and troubleshooting distributed systems.
  • Prior experience in Production Support / SRE / Monitoring Engineering / Shared Services Operations, including participation in on-call rotations (after-hours and weekends).
  • Self-motivated, adaptable, able to prioritize, learn continuously, and manage multiple responsibilities.
  • Fluent in English and Chinese.
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