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Open nowPosted 946 days ago

Téléconseiller (f/h/d) Niveau 1

IONOS EN54 open roles

Where
Prager Ring 4-12, 66482 Zweibrücken
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Your applicationOpen nowTéléconseiller (f/h/d) Niveau 1IONOS EN · Prager Ring 4-12, 66482 Zweibrücken

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on IONOS EN's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. IONOS EN postings stay open a median of 23 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 946 days ago

IONOS EN median: 23 days open

The posting

About IONOS

At IONOS, we don't just manage servers – we shape the digital future for more than 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure – from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools.

What drives us is digital sovereignty for Europe and real impact for small and medium-sized businesses (SMBs) as well as large enterprises. We work in agile teams, rely on transparent structures, and believe that excellence and innovation only emerge through true team spirit.

Ready for your next step? Become part of IONOS and grow with us.

Chez IONOS, leader européen de l’infrastructure et des services cloud, vous collaborez au quotidien avec des équipes passionnées dans un environnement moderne, dynamique et en pleine croissance. Nous évoluons dans l’un des secteurs les plus porteurs d’avenir et nous sommes convaincus qu’un travail de qualité peut aller de pair avec le plaisir de collaborer.

Notre culture d’entreprise repose sur des hiérarchies plates, une communication ouverte, le tutoiement, et surtout un esprit d’équipe fort.

Tasks

Dans le cadre du développement de notre équipe dédiée aux clients SMB français, nous recherchons plusieurs nouveaux talents pour renforcer notre service client. En tant que premier point de contact, vous jouez un rôle clé dans la satisfaction de nos clients. Vos principales missions seront:

  • Comprendre rapidement leurs demandes et proposer des solutions adaptées.
  • Assurer une communication commerciale claire et professionnelle.
  • Collaborer étroitement avec vos collègues pour garantir un service optimal.
  • Participer activement à l’amélioration continue de nos produits et processus.
  • Mettre à jour régulièrement vos connaissances sur nos offres pour conseiller efficacement.

Qualifications

  • Vous parlez français couramment ; l’allemand ou l’anglais est un plus.
  • Vous avez une formation en communication ou une première expérience en centre d’appel ou service client.
  • Vous aimez le contact humain et êtes motivé·e par la recherche de solutions.
  • Vous êtes reconnu·e pour vos qualités d’écoute, de communication et votre orientation client.
  • Vous êtes rigoureux·se et avez à cœur de fournir un service de qualité.

Benefits

  • Modèle de travail hybride, avec possibilité de télétravail.
  • Espaces de bureaux modernes, bien situés et facilement accessibles.
  • Cantine subventionnée sur certains sites et boissons gratuites.
  • Événements réguliers : fêtes d’entreprise, ateliers, etc.
  • Formations et développement professionnel variés.
  • Offres bien-être : cours de sport, etc.

Application Note

We value diversity and welcome all applications – regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against IONOS EN's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on IONOS EN's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    IONOS EN's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

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