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Open nowPosted 322 days ago

Team Lead

IONOS EN40 open roles

Where
i3 Building, Cebu IT Park, Apas, 6000 Cebu City
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Your applicationOpen nowTeam LeadIONOS EN · i3 Building, Cebu IT Park, Apas, 6000 Cebu City

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on IONOS EN's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. IONOS EN postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 322 days ago

IONOS EN median: 3 days open

The posting

About IONOS

At IONOS, we don't just manage servers – we shape the digital future for more than 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure – from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools.

What drives us is digital sovereignty for Europe and real impact for small and medium-sized businesses (SMBs) as well as large enterprises. We work in agile teams, rely on transparent structures, and believe that excellence and innovation only emerge through true team spirit.

Ready for your next step? Become part of IONOS and grow with us.

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

Qualifications:

  • 3-5 years Team lead experience
  • Education or training in Computer Science , IT or equivalent experience
  • Excellent English verbal and written communication skills

Goals of this role:

Ensure smooth management of a team and achieve the goals set by the company. Be a role model for the team in terms of customer orientation and our business principles. Be the point person and elevation for all concerns.

Responsibilities:

  • Ensure customer orientation and productivity of employees and react accordingly when needed.
  • Provide orientation and set correct company expectations for employees which may include giving correct information, assistance and reference materials necessary to perform their jobs efficiently.
  • Main contact for work-related needs of employees
  • Assists in addressing and resolving variety of concerns and issues pertaining to account support, performance standards, relationship with colleagues/team, and
  • other departments.
  • Submit team performance reports and address performance problems through corrective disciplinary actions.
  • Process and submit operational and administrative tasks on a timely manner
  • Create and implement team based or individual action plans as needed to drive Performance.
  • Meet team attendance and performance targets
  • Conduct coaching and mentoring that are essential to the individual and team development
  • Interact with different teams and departments within the company.
  • Attend official organizational meetings set for updates and discussions
  • Spearhead monthly retention activities and other activities that will promote camarederie and team work within the company
  • To be service oriented and ensure customer satisfaction
  • Continuous pro-active effort towards improving customer satisfaction and our internal procedures
  • Conduct interviews for potential new agents or replacement agents

Job and Company Highlights:

  • Competitive salary + bonuses + unlimited commission
  • Generous paid time off
  • Healthcare and Life Insurance coverage on day 1
  • Above industry standard company and statutory benefits
  • Monthly and Quarterly Engagement Activities
  • Work-Life Balance
  • Training and Development

Ready to make an impact? Apply now and grow your career with us.

Application Note

We value diversity and welcome all applications – regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.

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One press. We do the rest.

  1. A CV for this posting

    Written against IONOS EN's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on IONOS EN's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    IONOS EN's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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