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Open nowPosted 170 days ago

VIKING OCEAN - WAITER/ESS

ismira398 open roles

Where
VIKING OCEAN CRUISES, Worldwide, Remote
Work mode
Remote
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Your applicationOpen nowVIKING OCEAN - WAITER/ESSismira · VIKING OCEAN CRUISES, Worldwide, Remote

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7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 170 days ago

The posting

Ismira Agency currently recruiting for position WAITER/ESS onboard VIKING OCEAN CRUISES!

The Waiter ensures efficient food and beverage (F&B) operations and maintains high productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards. It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction.

Why is it so cool to become a Viking?

  • Paid flights to and from the ship
  • Legal employment 6 months on, 2 months off based on 10-hour work day
  • Fixed return dates at the end of your contract
  • Free shipwide Wi-Fi
  • Free accommodation
  • Opportunities for growth and advancement in your career

YOUR RESPONSIBILITIES

  • Manage, control and organize the assigned service station, while supervising 2 to 4 Assistant Waiters and/or Café attendants; manage, control & organize room service orders and dispatch, when instructed.
  • Manage restaurant reservations and seating requirements, when instructed.
  • Conduct stock takes and inventory, according to company procedures, as required.
  • Learn and use appropriate food and wine terminology & pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests.
  • Have full knowledge of Vikings F&B options & ships activities; present F&B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections.
  • Relay orders to the Galley, using the MXP Ordering Software; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies.
  • Serve food and beverages efficiently and in a courteous manner, according to company standards and procedures.
  • Prepare and perform F&B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.
  • Keep & store any assigned inventory stock, in accordance with set par-levels, following Safety and Sanitation Rules and Regulations.
  • Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).

YOUR PROFILE

  • A required minimum of 2 years’ experience as a Waiter or similar position, within an International 5 Star hospitality environment; must have solid F&B and allergy knowledge
  • Shipboard experience in the position is required.
  • Must demonstrate the ability to work independently; shipboard experience in the position is required.
  • Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time.
  • Fluent in English - must have excellent English communication skills to clearly communicate to the Restaurant Team and Guests.
  • Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.
  • Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.
  • No visible tattoos

NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯

! 🇰🇬 🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)

Last updated: August 28, 2023

You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:

https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

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