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Open nowPosted yesterday

Customer Service Specialist 80-100%

ISS Schweiz

Where
Altstetten, Switzerland
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Your applicationOpen nowCustomer Service Specialist 80-100%ISS Schweiz · Altstetten, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ISS Schweiz's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted yesterday

The posting

Customer Service Specialist 80-100%

\- Du nimmst Kundenanliegen telefonisch, per E-Mail und über unser Ticketsystem entgegen und begleitest diese von der Anfrage bis zur korrekten Triage. \- Du hörst genau hin, stellst die richtigen Fragen und findest heraus, was wirklich gebraucht wird. \- Du erfasst und koordinierst Störungsmeldungen, Reparaturen und Serviceanfragen strukturiert und zuverlässig. \- Du arbeitest eng mit unseren operativen Teams zusammen und sorgst dafür, dass Informationen dort ankommen, wo sie gebraucht werden. \- Du pflegst Daten und Dokumentationen, damit unsere Prozesse sauber funktionieren. \- Du bringst deine Persönlichkeit ein und machst Service erlebbar.

\- Sehr gute Deutsch- und Französischkenntnisse \- Erfahrung im Kundenservice, Empfang, Dienstleistungsumfeld oder einer vergleichbaren Rolle - auch Quereinsteiger sind willkommen \- Hohe Service- und Kundenorientierung mit Freude daran, positive Kundenerlebnisse zu schaffen \- Sicherer Umgang mit digitalen Tools (Outlook, Excel, Word und idealerweise Ticketing- oder CRM-Systeme) \- Eine strukturierte, zuverlässige und selbstständige Arbeitsweise

\- Breites Angebot an internen Weiterentwicklungsmöglichkeiten \- 16 Wochen Mutterschutz \- Mitarbeiterfeiern und Wertschätzungsprogramme \- Teilzeitarbeit und Jobsharing: Flexible Arbeitsmodelle, die zu deinem Leben passen \- Attraktive eigene ISS Schweiz Pensionskasse \- Günstige Mobil-Abos von Swisscom für die ganze Familie \- Personal-Angebotsplattform mit attraktiven Vergünstigungen und Sonderkonditionen \- Strukturiertes Onboarding in der Anfangsphase

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ISS Schweiz's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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