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Open nowPosted 3 hours agoWe saw it 96 min after it went up

Principal AI Solutions Architect/Technical Lead

iSupport Worldwide

Where
Pasig, Metro Manila, Philippines
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Your applicationOpen nowPrincipal AI Solutions Architect/Technical LeadiSupport Worldwide · Pasig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on iSupport Worldwide's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 3 hours ago

The posting

KEY RESPONSIBILITIES

• AI Agent Product Ownership: Serve as product lead and architect for enterprise Copilot Studio

agents. Translate business needs into agent designs, own the roadmap and guide agents from

prototype through production rollout in Microsoft Teams and Microsoft 365.

• End-to-End Solution Architecture: Design complete AI solutions across Copilot Studio, Azure AI

services, Power Platform and enterprise systems. Identify technical dependencies, risks and

integration points early, and make and document sound architectural decisions.

• Agent Architecture and Grounding: Design grounded, retrieval-augmented (RAG) agent

architectures built on structured, trustworthy knowledge sources. Define orchestration patterns,

including specialized sub-agents, actions, connectors and integrations with enterprise systems.

• Client Discovery and Solution Proposals: Lead client discovery conversations. Turn business

problems into clear technical solutions and write client-friendly proposals that set out scope,

approach, assumptions and expected outcomes.

• Pilot Ownership and Estimation: Scope proofs of concept and pilots, develop effort estimates and

delivery plans, and take solutions from discovery through implementation, keeping estimates and

scope aligned as work progresses.

• Technical Leadership: Guide and mentor other developers, establish technical standards, coding

and design conventions and review practices, and support the broader delivery team in shipping

high-quality solutions.

• ALM, Governance and Security: Establish and run governed DEV/QA/PROD deployment using

managed solutions and application lifecycle management (ALM). Define Power Platform and Copilot

Studio governance, environment strategy, data loss prevention and security standards.

• Enterprise Agent Pathway: Define and maintain a clear pathway for agent development across

SharePoint Agents, Microsoft 365 Copilot Agent Builder, Copilot Studio orchestration, Azure AI

services and Fabric Data Agents, guiding teams to the right tool for each use case.

• Citizen Developer Enablement: Lead the citizen developer program, covering enablement,

governance and delivery. Grow and engage the maker community, and build reuse catalogs and

showcase platforms that help citizen-built solutions scale.

• Learning Program Design: Create and deliver hands-on Copilot Studio and Power Platform

learning programs, including live coaching, gamified elements, badges and project-based graduation,

in multiple languages where needed.

• Stakeholder and Vendor Engagement: Partner with business leaders, IT, security and data teams

to prioritize use cases and drive adoption. Work with Microsoft product teams on pilots, previews and

product feedback.

• Performance Tracking and Reporting: Monitor agent usage, answer quality, adoption and

business impact. Provide regular reports and insights to stakeholders, highlighting progress and

recommending improvements.

• Collaboration and Teamwork: Collaborate closely with architects, developers, data teams, security

and change management to ensure seamless delivery and exceed stakeholder expectations.

Requirements

CANDIDATE PROFILE

Must-Have Requirements

• Development-First Background: Seven (7) to ten (10)+ years of hands-on software development,

architecture, integration or enterprise development experience. This is a builder role, not a purely

functional or administrative one.

• AI Agent and Chatbot Experience: At least two (2) to three (3) years building AI agents, copilots,

chatbots or related AI solutions, ideally with Microsoft Copilot Studio or Power Virtual Agents.

Candidates with fewer total years remain eligible if they show strong, demonstrable chatbot, Copilot

or AI-agent expertise.

• AI-Native Working Style: Advanced, instinctive use of AI throughout development, architecture,

documentation, estimation, backlog grooming, report writing and problem-solving. Candidates should

be able to describe concrete examples of how they use AI tools in their daily workflow.

• Agentic Workflow Capability: Proven ability to design and run agentic workflows quickly and

produce high-quality output, as demonstrated in a timed pre-screening assessment.

• Microsoft AI and Platform Expertise: Strong hands-on experience with Microsoft Copilot Studio,

Azure AI services (such as Azure OpenAI, Azure AI Search and Azure AI Foundry), Power Platform

(Power Apps, Power Automate, Power BI), SharePoint, Microsoft 365 and relevant Microsoft

integrations.

• Grounded AI and RAG: Solid understanding of grounded AI and retrieval-augmented generation

patterns, agent orchestration, knowledge source design and data modeling.

• ALM and Governance: Proven experience with ALM, managed solutions, environment strategy and

platform governance and security.

• Solution Architecture: Demonstrated ability to design end-to-end AI solutions, identify technical

dependencies and make sound architectural decisions, with examples of architectures they have

owned.

• Client-Facing Consulting: Experience leading or taking a major part in discovery conversations and

turning business problems into clear technical solutions and client-friendly proposals.

• Pilot Ownership and Estimation: Track record of scoping proofs of concept, developing effort

estimates and delivering solutions from discovery through implementation.

• Technical Leadership: Experience guiding other developers, establishing technical standards and

supporting a broader delivery team.

• Commercial Judgment: Ability to weigh scope, effort, cost and business value when shaping

solutions and recommending approaches to clients.

• Communication: Excellent communication, facilitation and presentation skills, with the ability to

explain AI concepts to technical and non-technical audiences.

• Analytical Mindset: Ability to interpret usage and performance data and provide actionable insights.

• Organized and Deadline-Driven: Ability to multitask, prioritize workload and meet deadlines in a

fast-paced environment, with strong attention to detail.

• Schedule and Work Setup: Willing to work hours aligned to Australian time zones and to work

onsite, at least during the initial onboarding and vetting period.

PREFERRED QUALIFICATIONS

• Experience with Microsoft Fabric, Fabric Data Agents or Microsoft 365 Copilot extensibility is highly

preferred.

• Experience in a consulting, professional services or client-delivery environment is an advantage.

• Experience leading enablement programs, communities of practice or training initiatives is an

advantage.

• Microsoft certifications (Power Platform, Azure AI or Copilot-related) or experience presenting at

Microsoft events is an advantage.

• Proficiency in Spanish or Portuguese is a plus.

Benefits

  • Free lunch meal, fruits, snacks, and drinks
  • Onsite gym with a free professional instructor
  • Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
  • Weekly engagement activities with prizes that are up to 3,000 PHP
  • Free upskilling academy to improve your performance and skillset
  • State-of-the-art facilities from toilets to your workstation
  • Amenities such as sleeping quarters, game area, chat room, shower room
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