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Open nowFirst seen 3 days ago

Intermediate Business Analyst

Ithemba Recruitment- Sourcing Top Talent650 open roles

Where
East London, EC, South Africa
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Your applicationOpen nowIntermediate Business AnalystIthemba Recruitment- Sourcing Top Talent · East London, EC, South Africa
  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Purpose:

Analyse, document and update business requirements for product processes, procedures and systems.

Duties and responsibilities:

  • Prevent wastage and identify process improvements to contain and reduce costs
  • Improve efficiencies by reviewing assigned business processes to identify and address operational, financial and technological risks
  • Participate in review and testing throughout the project life cycle
  • Conduct quality assurance tests and regression testing of applications and software.
  • Conduct and supervise group testing of complete applications and software.
  • Identify and eliminate the factors within the applications that may pose a risk to the business.
  • New business ideas and improve current business work practices.
  • Improving the functionality of our end user services such as web, mobi and feature phone applications.
  • Optimal use of time to ensure maximum output and delivery as per required timeframes.
  • Identify possible delays in advance and plan accordingly.
  • Making customer needs a primary focus of ones actions.
  • Follow up on requests timeously to ensure that the final product or service met expectations.
  • Effectively manage customers expectations, end-to-end, by ensuring the relationship and customer priority is maintained throughout the delivery/resolution process.
  • Exceed the clients' expectations regarding service delivery.
  • Demonstrate concern and understanding for customer expectations & needs and ensure customer needs are made priority.

Qualifications and experience:

  • Relevant Degree/Diploma.
  • Min 5 years experience in business analysis or a related field.
  • Must have experience working on multiple projects as well as handling day-to-day operational requests from the business.
  • Strong project management
  • Proficient with SQL, Microsoft Excel.
  • Knowledge of data analysis and interpretation
  • Must have proficiency with SQL and Microsoft Excel.
  • Experience with development and interpretation of reports
  • Strong knowledge and use of design process tools (e.g. Visio, Firstmap)



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