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Open nowFirst seen 4 days ago

Senior Manager Cards & Payments Operations

ITHR Technologies Consulting LLC222 open roles

Where
Abu Dhabi, United Arab Emirates
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Your applicationOpen nowSenior Manager Cards & Payments OperationsITHR Technologies Consulting LLC · Abu Dhabi, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ITHR Technologies Consulting LLC's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

### ** Job Opportunity: Senior Manager Cards & Payments Operations**

**Location:** United Arab Emirates

**Company:** ITHR

**Employment Type:** Permanent

**Availability:** Immediate joiners preferred

**Salary:** Negotiable based on experience

---

### **About the Role**

ITHR is seeking a dynamic and experienced **Senior Manager Cards & Payments Operations** to lead and optimize our end-to-end payment operations. This role is ideal for professionals with deep expertise in card issuance, acquiring, wallets, and UPI-based ecosystems, who are passionate about driving operational excellence and innovation in the fintech space.

---

### **Key Responsibilities**

- Lead and manage daily operations for **card issuance, acquiring, wallets, and UPI-based transactions**.

- Interface with **payment networks** (VISA, Mastercard, RuPay, NPCI) to ensure seamless **settlement, reconciliation, and dispute resolution**.

- Drive **automation, scalability, and efficiency** across transaction processing and customer support workflows.

- Ensure **compliance** with local and international regulations (RBI, PCI-DSS, ISO, etc.).

- Collaborate with **technology, compliance, and product teams** to support new payment features and enhancements.

- Monitor and analyze key **operational metrics** (e.g., transaction success rate, decline trends, TAT, fraud ratios).

- Lead **incident response and escalation management** with partner banks, processors, and service providers.

- Implement robust **fraud monitoring, chargeback, and dispute management** controls.

- Manage **vendor and partner relationships** related to cards and payment infrastructure.

- Support **audits, internal risk assessments, and regulatory inspections**.

---

### **Required Qualifications & Experience**

- 712 years of experience in **payments operations, digital banking, or fintech**.

- Proven exposure to **card schemes** (VISA, Mastercard, RuPay) and **UPI ecosystems**.

- Hands-on experience with **wallets, tokenization, APIs, and EMV transaction processing**.

- Strong understanding of **settlement, reconciliation, chargeback cycles, and dispute management**.

- Excellent knowledge of **regulatory frameworks** (RBI, NPCI, PCI-DSS).

- Experience with **banking systems, payment gateways, or fintech platforms**.

- Strong **analytical, communication, and stakeholder management** skills.

- Bachelors degree in **Engineering, Finance, or related fields** (MBA preferred).

---

### **Preferred Profile**

- Experience with **VISA, Mastercard, RuPay/NPCI**, fintech aggregators, or issuer/acquirer banks.

- Familiarity with **ISO 8583 messaging standards**, **UPI APIs**, and **RTGS/IMPS/NEFT** operations.

- **Host certifications** and experience with **certification tools** like **FIME FINSIM**.

---

### **Why Join ITHR?**

- Be part of a **fast-growing fintech environment**.

- Work on **cutting-edge payment technologies** and global integrations.

- Enjoy a **collaborative, innovation-driven culture**.

- Competitive compensation with **flexibility and growth opportunities**.

---

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