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Open nowFirst seen 2 days ago

L1 onsite support

Itproposal159 open roles

Where
Amsterdam, North Holland, Netherlands
Work mode
On site
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Your applicationOpen nowL1 onsite supportItproposal · Amsterdam, North Holland, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Itproposal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

We are looking for a proactive and technically skilled Onsite Engineer to join our IT support team for one of our clients. In this role, you will diagnose and resolve technical hardware and software issues across the organization, providing exceptional customer service to users of varying technical knowledge.

1. Hardware Preparation

  • Device Provisioning: Assign and log physical assets like laptops, monitors, and peripherals (keyboards, mice, headsets)
  • Physical Inspection: Perform a hardware check to confirm the camera, microphone, and all physical ports are functional.
  • Asset Tagging: Apply company asset tags and document the assignment for inventory tracking.
  • Should have the basic knowledge of Intune

2. Software & Security Configuration

  • System Imaging: Apply the appropriate corporate desktop image (OS) to ensure the device meets company standards.
  • Application Installation: Install required productivity tools (e.g., Microsoft 365, Teams) and role-specific software.
  • Updates: Ensure the Operating System and all installed drivers are fully patched and up to date.

3. Account & Access Provisioning

  • Permissions: Grant access to shared network drives, specific VPN groups, and necessary cloud applications based on their role.
  • MFA Enrollment: Initiate Multi-Factor Authentication (MFA) setup to secure user logins from day one.
  • Connectivity Testing: Verify the device successfully connects to the company Wi-Fi and VPN.
  • Documentation: Log the completed setup in the ServiceNow ticketing system for record-keeping.

Key Points to agree:

  • Office Timing and Attendance should be maintained (8.5hrs per day)
  • Candidate to maintain professionalism and a calm attitude when dealing with users, especially when they are facing some issue.

Employees should have car and driving licenses and open to travel the client locations based on the scheduled calendar.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Itproposal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Itproposal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Itproposal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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