The posting
Contract to start ASAP
Duration; 16 weeks with a possible extension.
Full job description
Domestic Abuse Case Officer – Blue Light Specific Roles – Qualified
Hours: Full-time (37 hours per week)
Contract: 16 Week Temporary Contract, ending 22 March 2027
Support Victims of Domestic Abuse Through Specialist Casework and Multi-Agency Coordination
We're recruiting 2 qualified Domestic Abuse Case Officers to join Essex Police in Colchester, providing specialist support, safeguarding, and case coordination for individuals affected by domestic abuse.
This is a sensitive and demanding frontline role suited to someone with strong safeguarding knowledge, experience supporting victims of domestic abuse, and the ability to manage complex cases involving risk, vulnerability, and multi-agency intervention.
You'll work closely with police officers, safeguarding teams, social care, health professionals, housing services, legal services, specialist domestic abuse organisations, and other partner agencies to help ensure victims receive appropriate protection, information, and ongoing support.
About the Role
As a Domestic Abuse Case Officer, you'll manage and support domestic abuse-related cases, helping to assess risk, coordinate interventions, maintain accurate records, and ensure victims are linked with appropriate services.
You'll need to communicate sensitively and professionally, work confidently with complex and high-risk situations, and maintain clear professional boundaries at all times.
What you'll be doing:
- Managing domestic abuse-related casework involving vulnerable and high-risk individuals
- Providing specialist support and information to victims of domestic abuse
- Completing and reviewing risk assessments in line with safeguarding procedures
- Supporting the development of safety plans for individuals at risk
- Identifying safeguarding concerns and escalating urgent or high-risk matters appropriately
- Working closely with police officers and safeguarding professionals to coordinate effective responses
- Liaising with social care, housing, health, legal, and specialist domestic abuse services
- Supporting referrals to appropriate agencies and specialist support providers
- Maintaining accurate, detailed, and confidential case records
- Monitoring case progress and ensuring agreed actions are followed up
- Supporting victims through criminal justice and safeguarding processes
- Providing information about available services, rights, and support options
- Participating in multi-agency meetings and case discussions where required
- Contributing to MARAC or similar multi-agency safeguarding processes where appropriate
- Supporting information sharing in accordance with safeguarding, data protection, and police procedures
- Recognising patterns of risk, coercive control, and repeat victimisation
- Working sensitively with individuals who may have experienced trauma, abuse, or significant vulnerability
- Maintaining professional boundaries while providing compassionate and consistent support
- Contributing to effective team working and continuous service improvement
Requirements
We're looking for experienced and qualified domestic abuse or safeguarding professionals who are confident managing complex cases and supporting vulnerable victims.
You'll ideally have:
- Previous experience working with victims of domestic abuse
- A relevant professional qualification or recognised domestic abuse qualification
- Strong knowledge of safeguarding and domestic abuse risk management
- Experience completing risk assessments and safety planning
- Experience managing complex or high-risk cases
- Understanding of coercive control, stalking, harassment, and patterns of domestic abuse
- Experience working within multi-agency safeguarding arrangements
- Strong communication and relationship-building skills
- Ability to communicate sensitively with vulnerable individuals
- Experience working with police, social care, housing, health, criminal justice, or specialist support services
- Strong case management and organisational skills
- Ability to maintain accurate and confidential records
- Confidence handling sensitive and distressing information
- Ability to remain calm and professional in challenging situations
- Knowledge of relevant domestic abuse and safeguarding legislation
- Experience contributing to MARAC or equivalent multi-agency meetings would be advantageous
- Experience within police, criminal justice, or public-sector services would be beneficial
- Ability to work independently and collaboratively within a multidisciplinary team
- High levels of integrity, resilience, and professionalism
- Eligibility to work in the UK
- Ability to provide three years of references/work history
- Ability to complete relevant police vetting and background checks
- Ability to complete a Criminal Convictions Declaration
- Ability to sign a Confidentiality Agreement
Why Apply
- Opportunity to work within Essex Police
- 2 positions available
- Meaningful specialist role supporting victims of domestic abuse
- Opportunity to work within a multi-agency safeguarding environment
- Varied role combining case management, risk assessment, safeguarding, and victim support
- Chance to develop further experience within policing and public protection services
Benefits
- Weekly Pay
- Company Pension
- Ongoing Agency Support
Additional Information
Client: Essex Police
Location: 10 Southway, Colchester, Essex, CO3 3BU
Number of Positions: 2
Hours: 37 hours per week
Start Date: 1 December 2026
Contract End Date: 22 March 2027
Contract Duration: 16 weeks
Pay Rate: £20.32 per hour Umbrella
Contract Type: Temporary
Job Types: Full-time, Temporary contract
Pay: £20.32 per hour
Benefits:
- Company pension
Application question(s):
- Do you have professional experience supporting victims of domestic abuse?
- Do you hold a relevant domestic abuse, safeguarding, social care, criminal justice, or equivalent qualification?
- Do you have experience completing risk assessments, safety planning, and managing complex safeguarding cases?
- Do you have experience working within multi-agency arrangements such as MARAC or similar safeguarding forums?
- Are you willing and able to complete the required Essex Police vetting and background checks?
- Are you able to work 37 hours per week from 10 Southway, Colchester, from 1 December 2026?
Experience:
- Domestic Abuse / Victim Support: 2 years (preferred)
- Safeguarding / Risk Management: 2 years (preferred)
- Case Management / Multi-Agency Working: 1 year (preferred)
- Police / Criminal Justice / Public Sector: 1 year (preferred)
Licence/Certification:
- Relevant Domestic Abuse / Safeguarding Qualification (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto
OR118762-10-26
