The posting
Contract to start ASAP
Duration:12 weeks with a possible extension.
Full job description
Housing Repairs Programme Manager
Hours: Full-time (36 hours per week)
Contract: 12 Week Temporary Contract, ending 24 January 2027
Lead the Delivery of a Major Housing Repairs Transformation Programme
We're recruiting an experienced Housing Repairs Programme Manager to join City of Westminster Council, leading the coordination and delivery of a major housing repairs transformation programme.
This is a senior programme leadership role for someone with strong experience in housing repairs, transformation, programme governance, stakeholder management, and service improvement. You'll be responsible for bringing together multiple workstreams, ensuring delivery remains on track, risks are actively managed, and programme outcomes support better services for residents.
You'll work closely with senior leaders, housing repairs teams, contractors, digital and transformation colleagues, finance, procurement, residents, and other stakeholders to drive effective programme delivery across the service.
About the Role
As Housing Repairs Programme Manager, you'll provide strategic oversight and day-to-day programme leadership across a complex housing repairs transformation portfolio.
You'll ensure workstreams are aligned, dependencies are understood, governance is robust, and delivery is focused on improving resident experience, operational efficiency, performance, and value for money.
What you'll be doing:
- Leading the delivery of the Housing Repairs Transformation Programme across multiple workstreams
- Developing and maintaining programme plans, milestones, dependencies, and delivery schedules
- Providing clear programme governance, reporting, and oversight
- Monitoring progress against agreed objectives, deadlines, budgets, and performance measures
- Identifying, managing, and escalating programme risks and issues
- Coordinating activity across housing repairs, digital, finance, procurement, operations, and customer services
- Working closely with senior stakeholders to ensure alignment on priorities and outcomes
- Driving service improvement across housing repairs processes and customer journeys
- Supporting the redesign of end-to-end repairs services to improve efficiency and resident satisfaction
- Ensuring programme decisions are evidence-based and informed by data, performance insight, and resident feedback
- Managing interdependencies between projects and workstreams
- Supporting procurement and contract-related activity where required
- Working with contractors and service partners to ensure delivery aligns with programme objectives
- Preparing high-quality reports, briefings, and presentations for senior leadership and governance boards
- Tracking programme benefits and ensuring intended outcomes are realised
- Supporting change management and implementation activity across operational teams
- Providing challenge and assurance to workstream leads and project managers
- Ensuring effective financial management and budget oversight
- Promoting strong communication and engagement across the programme
- Supporting continuous improvement and embedding sustainable change
Requirements
We're looking for a highly experienced, strategic, and delivery-focused Programme Manager with strong housing, repairs, transformation, and stakeholder management experience.
You'll ideally have:
- Significant experience managing large and complex transformation programmes
- Strong experience within housing repairs, housing services, asset management, or a closely related environment
- Experience leading multiple projects and workstreams simultaneously
- Strong programme governance and reporting experience
- Experience managing programme risks, issues, dependencies, and benefits
- Excellent stakeholder management skills, including working with senior leaders and executive-level stakeholders
- Strong understanding of service transformation and operational improvement
- Experience working with contractors, suppliers, and procurement teams
- Strong financial and commercial awareness
- Experience managing programme budgets and financial controls
- Ability to analyse performance data and use insight to drive decision-making
- Excellent written and verbal communication skills
- Strong leadership and influencing skills
- Experience delivering change within complex organisations
- Ability to work effectively in a politically sensitive or high-profile environment
- Experience within local government, social housing, or the wider public sector would be highly advantageous
- Relevant programme or project management qualification, such as PRINCE2, MSP, Agile, or equivalent, would be desirable
- Eligibility to work in the UK
- Ability to provide three years of references/work history
- Ability to complete a Criminal Convictions Declaration
- Ability to sign a Confidentiality Agreement
Why Apply
- Opportunity to work with City of Westminster Council
- Senior leadership role within a major Housing Repairs Transformation programme
- Chance to influence service design, resident experience, and operational performance
- Opportunity to lead high-profile, cross-functional transformation work
- Varied role combining programme management, governance, service improvement, stakeholder engagement, and change leadership
- Senior day-rate opportunity at £750.00 per day
Benefits
- Weekly Pay
- Company Pension
- Ongoing Agency Support
Additional Information
Client: City of Westminster Council
Location: City Hall, 64 Victoria Street, London, Westminster, SW1E 6QP
Number of Positions: 1
Hours: 36 hours per week
Start Date: 2 November 2026
Contract End Date: 24 January 2027
Contract Duration: 12 weeks
Pay Rate: £750.00 per day Umbrella
Contract Type: Temporary
Job Types: Full-time, Temporary contract
Pay: £750.00 per day
Benefits:
- Company pension
Application question(s):
- Do you have significant experience leading large-scale transformation or service improvement programmes?
- Do you have experience within housing repairs, social housing, asset management, or a closely related service area?
- Do you have experience managing multiple workstreams, programme risks, governance, and senior stakeholders?
- Do you have strong financial, commercial, and programme reporting experience?
- Are you able to work 36 hours per week from 2 November 2026?
Experience:
- Programme Management / Transformation: 5 years (preferred)
- Housing Repairs / Social Housing: 3 years (preferred)
- Senior Stakeholder Management: 3 years (preferred)
- Local Authority / Public Sector: 2 years (preferred)
Licence/Certification:
- PRINCE2 / MSP / Agile / Equivalent Programme Management Qualification (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.
OR118982-10-26
