The posting
Contract to start ASAP
Duration: 26 weeks wiith a possible extension.
Temporary Accommodation Move On Officer
Hours: Full-time (35 hours per week)
Contract: 26 Week Temporary Contract, ending 2 May 2027
Support Households to Move On Successfully from Temporary Accommodation
We're recruiting experienced Temporary Accommodation Move On Officers to join the London Borough of Lambeth, supporting households living in temporary accommodation to move into more suitable and sustainable housing.
This is an excellent opportunity for candidates with experience in housing options, homelessness, temporary accommodation, tenancy sustainment, resettlement, or local authority housing services.
You'll work closely with residents, landlords, housing providers, support services, internal Council teams, and external agencies to identify suitable move-on options, reduce barriers to rehousing, and help households progress into settled accommodation.
About the Role
As a Temporary Accommodation Move On Officer, you'll manage a caseload of households living in temporary accommodation and provide practical, housing-focused support to help them secure appropriate move-on options.
You'll assess individual circumstances, identify suitable housing pathways, coordinate with landlords and housing providers, and support residents through the transition into more sustainable accommodation.
What you'll be doing:
- Managing a caseload of households currently living in temporary accommodation
- Developing personalised move-on plans based on individual housing needs and circumstances
- Supporting residents to identify and secure suitable housing options
- Providing advice on private rented accommodation, social housing, supported housing, and other move-on pathways
- Working with landlords and letting agents to identify suitable accommodation opportunities
- Supporting households through the rehousing process, including applications, affordability checks, and tenancy arrangements
- Helping residents overcome barriers to move-on, including financial, practical, or support-related issues
- Working closely with Housing Options, Homelessness, Benefits, Social Care, and support services
- Supporting tenancy sustainment by ensuring households understand their responsibilities and available support
- Monitoring progress against move-on plans and taking proactive action where cases are delayed
- Carrying out regular contact with residents to maintain engagement and progress
- Undertaking affordability assessments and helping residents understand housing costs
- Supporting residents with access to benefits, grants, deposits, or rent-in-advance schemes where applicable
- Maintaining accurate case records and ensuring all actions are documented appropriately
- Liaising with landlords, housing associations, support providers, and other external partners
- Identifying safeguarding concerns and escalating them appropriately
- Supporting households at risk of homelessness recurrence
- Working to reduce the length of time households remain in temporary accommodation
- Contributing to performance targets relating to move-on activity and temporary accommodation reduction
- Providing clear, professional, and empathetic communication throughout the rehousing process
Requirements
We're looking for proactive, resilient, and customer-focused housing professionals with strong case management skills and experience supporting households with complex housing needs.
You'll ideally have:
- Experience working within homelessness, temporary accommodation, housing options, resettlement, or tenancy sustainment
- Experience managing a housing-related caseload
- Good knowledge of housing options and move-on pathways
- Understanding of homelessness legislation and local authority housing duties
- Experience working with private landlords, letting agents, housing associations, or supported housing providers
- Experience helping households secure and sustain accommodation
- Strong knowledge of affordability, benefits, and housing-related financial support
- Experience working with vulnerable households and customers with complex needs
- Strong communication and negotiation skills
- Ability to build effective relationships with residents and partner agencies
- Experience handling challenging or sensitive conversations
- Strong organisational and time-management skills
- Ability to manage multiple cases and competing priorities
- Excellent written record-keeping and case-note skills
- Good understanding of safeguarding responsibilities
- Ability to work independently and as part of a multidisciplinary team
- Experience within a local authority housing service would be advantageous
- Eligibility to work in the UK
- Ability to provide three years of references/work history
- Ability to complete a Criminal Convictions Declaration
- Ability to sign a Confidentiality Agreement
Why Apply
- Competitive Umbrella rate of £30.67 per hour
- Opportunity to work with the London Borough of Lambeth
- Two positions available
- 26-week temporary assignment
- Opportunity to make a direct impact on households living in temporary accommodation
- Varied role combining housing advice, case management, tenancy sustainment, and partnership working
- Gain valuable local authority homelessness and housing experience
- Work closely with landlords, housing providers, support services, and internal Council teams
- Opportunity to help reduce temporary accommodation use and support sustainable rehousing outcomes
Benefits
- Weekly Pay
- Company Pension
- Ongoing Agency Support
Additional Information
Client: London Borough of Lambeth
Job Title: Temporary Accommodation Move On Officer
Location: 6 Brixton Hill, London, Lambeth, SW2 1RW
Start Date: 2 November 2026
Contract Duration: 26 weeks, ending 2 May 2027
Hours: 35 hours per week
Pay Rate: Umbrella: £30.67 per hour
Employment Type: Temporary
Number of Positions: 2
Job Types: Full-time, Temporary contract
Contract length: 26 weeks
Pay: £30.67 per hour
Benefits:
- Company pension
Application question(s):
- Do you have experience working in homelessness, temporary accommodation, housing options, or tenancy sustainment?
- Have you previously managed a housing-related caseload?
- Do you have experience helping households secure private rented, social, supported, or alternative accommodation?
- Do you have knowledge of homelessness legislation and local authority housing duties?
- Are you confident working with landlords, letting agents, housing associations, and support providers?
- Do you have experience supporting vulnerable households or customers with complex housing needs?
- Please confirm your current location and whether you can reliably travel to 6 Brixton Hill, London, SW2 1RW as required.
Experience:
- Homelessness / Temporary Accommodation: 2 years (preferred)
- Housing Options / Move On: 1 year (preferred)
- Tenancy Sustainment / Resettlement: 1 year (preferred)
- Local Authority Housing: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.
OR118019-10-26
